Joe Maus Mazda

Spoke with Dalton on the phone, felt like he really knew Mazda features & safety. Hope to come out in a few weeks for test drive and purchase

I needed my sim card updated for my navigation system and was told they couldn't do it at the dealership - where I not only purchased the vehicle, but paid extra for the sim card. I tried to update it at home but had no success. Now my car says I no longer have any navigation system. When I called again to tell them I couldn't do it, I was told to go online again. I told them I wasn't able to and they said there was nothing further they could do. I will never buy another car from this dealership again!

I was in search of a full size SUV and to trade in my midsize SUV. I probably looked at over 100 cars online and I finally came upon one I liked that was at the Joe Maus Mazda dealership. Prior to coming in, I researched reviews on the sales team there and one name kept popping up and that was Mike Brooks. I called and asked for Mike and I told him I was on the way and I wanted him to assist me. As soon as I met Mike I instantly felt comfortable and knew I was in good hands. Mike was probably hands down one of the best salesperson I’ve ever worked with. He was extremely professional, friendly, and knowledgeable. Mike took care of me every step of the way. He was able to get me in the SUV that I wanted and a reasonable price that me and my husband was comfortable with. Also, Hanna in the finance department is a magician. Super friendly , personable and assisted us with getting an extended warranty on my SUV. There was also a manager there that was awesome as well, I think his name was Chris. Freaking awesome! Going forward I will be purchasing all my vehicles from Joe Maus Mazda and recommend anyone looking for a new or used vehicle to go ask for Mike. Mike went above and beyond for us and I truly appreciate all his hard work. He went out of his way to help get me in my SUV and I am absolutely loving it! Mike Brooks thank you so much!