Mazda
New Car Dealership in Charlotte, NC
Overall Rating
4/5
Read dealer reviews
WHY SHOP WITH JOE MAUS MAZDA?
At our family-oriented dealership, we understand and appreciate the hard work it takes to raise a family, and we won't waste your precious time. We scan the entire area daily to ensure every one of our vehicles is tagged as low as possible. With our aggressive pricing and selection, we guarantee to beat any written offer.
At Joe Maus Mazda we extend our unique Mazda Advantage Program to each customer. This program has the added benefit of services that will protect your new vehicle, such as free oil changes, nitrogen-filled tires, protective coatings, and roadside assistance, to name a few.
Joe Maus Mazda also has a service department if you need ongoing support with your new Mazda, Joe Maus Mazda has Mazda-trained mechanics and uses the highest quality parts. If you are in Charlotte, Joe Maus Mazda should be your dealership!
Joe Maus Mazda Reviews
Overall Rating
4/5
14 out of 19 people recommended this dealer
Overall Facilities:
3.3/5
Sales Agent Rocked!
Reviewed by Felicia
in Charlotte North Carolina
October 31, 2019
I had the pleasure of doing business with Christian from Independence Mazda. He was amazing, knowledgeable , and an all around great guy to purchase a car from. The saying "you buy, from who you like" is very true. He was the 3rd Mazda guy I spoke with and he was the most easy going and professional and motivated sales agent I spoke with. Everyone WON that day I got a cool new car that I was proud to purchase and i felt good buying it because of the sale agent and the service I received. Thank you for making the process worth while. You ROCK. Shout out to the Finance department as well.
Car was sold before we got there.
Reviewed by Dwight Philbeck
in Stanley, NC
October 08, 2019
After letting 4 cars salesman know that we were coming to test drive the Mazda 3 on 10/08/19, Chris Martin (General Sales Manager) told the salesman with us that it was already sold. Not one person called to let us know it was sold the night before. We came in to test drive and we started the paperwork to transfer tag and buy the car. But Mr. Martin would not apologize that it was already sold. Mr. Martin said “You don’t know me” when we asked why their dealership was not responsible in such a terrible customer service issue. How does Mr. Martin have a job when he gets in a heated argument with a customer when the dealership is clearly in the wrong??? Mr. Martin needs training in customer skills before he speaks in that tone.
Excellent experience
Reviewed by Whitney
in Ohio
March 29, 2016
I just bought my first new car from Vince Burt, Nicholas DeFelice and Jim Maus at Independence Mazda. They made the buying experience so easy and answered all my questions promptly. Great buying experience!
