4692 W Ridge Rd
Spencerport, NY 14559

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Sales: 585-352-5995

Used Cars: 585-352-5995

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:45am – 5:00pm
Tue 7:45am – 7:00pm
Wed 7:45am – 5:00pm
Thu 7:45am – 5:00pm
Fri 7:45am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Mazda of West Ridge

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

331 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Love the video recap of the service.

Reviewed by Colleen Cieslinski from Spencerport, NYNovember 20, 2025

Love the video recap of the service. Service rep was awesome great customer service. Easily dropped off and picked up no waiting. Great first experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Colleen, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

I have been with mazda of westridge since 1999 over 26

Reviewed by David from Hamlin, N.YNovember 15, 2025

I have been with mazda of westridge since 1999 over 26 yrs. I bought 3 used cars no issues very happy with all 3, the service is outstanding, everyone is just great at mazda. How ever I decided to buy new, So I bought a brand new Mazda cx30 unfortunately 1 week after buying it,, it has been nothing but a total night mere, starting with my car breaking down on the expressway, then not being able to start my car probably 4 times a week, then just about everyday my car will not lock, and my locks will not unlock its a terrible scary thing to go through with a brand new car, automatic bright lights do not work, radio volume and clock does not work until probably after 5 minutes then the volume will work, I have a terrible vibration from underneath, I have never been so disgusted with a car as I am with this one, Its a terrible thing to go through, you buy a brand new car never thinking you will be going through all these problems. It's also terrible that you can't even take vacation wondering and worrying if your car is going to break down or not start or unable to get in the car. for spending almost $30,000 it makes me sick to keep paying for such garbage, very disappointed with this purchase and it will be my last.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mazda of West Ridge. If you have any further questions, please don't hesitate to reach out!

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Maximum rating = 5

5.0 (out of 5)

Fast approval.

Reviewed by Ma Analy Caliao from Rochester, NYOctober 31, 2025

Fast approval. Great service. Matt was a great help. Will do more future transactions here. Program was a great help for me to get started here in ROC.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

About Mazda of West Ridge

Welcome to Mazda of West Ridge!!! Mazda of West Ridge in SPENCERPORT NY treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

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