3755 W Henrietta Rd
Rochester, NY 14623

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Sales: 866-323-7870

Used Cars: 855-371-5177

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Bob Johnson Mazda

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience from start to finish.

Reviewed by kittycatmeowSeptember 07, 2024

Excellent experience from start to finish. Not only the best Mazda deals in western NY but also, the best Mazda staff from sales to service to management!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Mike was very helpful and efficient.

Reviewed by Juliemb62September 20, 2023

Mike was very helpful and efficient. He worked hard to accommodate us and meet all our needs.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I left a message on the MAIN answering machine 3 weeks

Reviewed by frankJuly 18, 2023

I left a message on the MAIN answering machine 3 weeks ago to call to set up a service appt. The service line SELDOM answers and the service message center recorder was full and not accepting any messages. I am STILL waiting for a return call. If you want service you have to go there and eyeball someone.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Bob Johnson Mazda

At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

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