Eagle Auto Mall in Riverhead including address, phone, dealer reviews, directions, a map, inventory and more

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1330 Old Country Rd
Riverhead, NY 11901

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Sales: 888-538-7556

Used Cars: 631-727-0700

Hours Toggle

Sales Department

Sun 11:00am – 3:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Eagle Auto Mall

Overall Rating:

4.1 (out of 5)

79% recommend this dealer

19 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

What a horrible way to do business!

Reviewed by JamesMay 23, 2022

What a horrible way to do business! This dealership doesn't prioritize their customers! I would avoid this place at all costs! Management is nonexistent!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service at Eagle Chevrolet

Reviewed by Gerard Senatore from Ridge, NewyorkMay 05, 2022

Excellent service department, courteous staff, nice waiting room coffee and snacks

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

If I could give less than a star I would. This was the...

Reviewed by car44565January 20, 2022

If I could give less than a star I would. This was the worst experience I've ever had at a car dealership. I was prepared to buy one of their cars that day however they refused to let me drive the car unless I agreed to buy the car before hand including negotiating the price. How are you supposed to agree on a price of a car that you've never even driven? The sales associate was argumentative and clearly didn't want to sell a car that day. I called up to speak to a sales manager after this horrible experience thinking that it must have been that one sales associate and no one ever got back to me. This place is a disgrace and I wouldn't want to see how slimey they would be when buying a car based on how horrible they were from the very beginning. Go to any other dealership to buy your car, for your own sanity. (I was also told that they dont let anyone drive their cars prior to agreement, so call and check if you do decide to test this dealership because they were either lying to me or lying to you...and I wouldn't trust after such shenanigans)

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Eagle Auto Mall

Our convenient location amazing selection or the quality service we deliver are only a few of the advantages of shopping with Eagle Automall. Contact us today!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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