Towne Mazda

Don't use this dealership ever. I purchased a new 2025 cx5 from them and when I got it home I check the tire pressure and all were over inflated, battery was low on fluid in every cell, no washer fluid, when I open the hood and rear hatch it was filthy. A friend noticed that the wheels were all a different color from each other. When I pointed out to them Mazda corporate and the dealership said it was the environment that caused it after I left the dealership. I bought new wheels and they did the change over. Two days later I found wheel weights on my garage floor. Had all wheels balanced at a different dealership and three out of the four needed balancing. Love my CX5 but stay clear of Town Mazda.

A+ Great dealership! This is how buying a car should be! Salesman Mark is a great guy!

Wasted days of search time calling and texting a salesperson Teresa on a used 2024 Mazda that she “checked on” and said was available. She was never able to talk to a manager about the price and was never able to get a sales sheet worked up to show me numbers out the door and after several days of asking I finally gave up and called the dealer directly for her manager. The manager was apologetic and said the car was lost/missing/suspected stolen and then found. But it was also already sold at this point and pending delivery. While he was polite - I found the story kind of hard to believe. And if true, why didn’t Teresa relay any of this info to me while supposedly working up sales sheets? He ended the call saying if he found any cars that fit my bill he would let me know. I called back later that day and the next day and tried to talk with him again about a new 2025 Mazda I found on their website and my calls were never answered or messages never returned. Here we are 2 weeks later after the last communication attempt and the used 2024 that was “sold” is still on their website! Either this is a bait and switch car or there is a lot of lying happening at this dealership. I’m so glad I avoided dealing with them. And and as a perk: I ended up finding the same year/make/model car in the same trim and color and options AND with less mileage FOR LESS money elsewhere!