West Herr Mazda of Canandaigua

Mazda New Car Dealership in Canandaigua, NY

2337 Rochester Road
Canandaigua, NY 14424

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Sales: 585-207-3686

Used Cars: 585-449-6057

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 7:30pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm
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Reviews of West Herr Mazda of Canandaigua

Overall Rating:

4.8 (out of 5)

91% recommend this dealer

163 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Punctual, helpful and pleasant.

Reviewed by Keese from Macedon, NYJanuary 02, 2026

Punctual, helpful and pleasant. Courtesy vehicle was at our service and work was done satisfactorily and on time.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Bought my first ever CX-50 in July from Chris at West

Reviewed by dhartley1296December 31, 2025

Bought my first ever CX-50 in July from Chris at West Herr and then decided that I needed something a little smaller. Called him up and he found me a CX-5 that hit all the marks that I was looking for. In and out just like before. I highly recommend West Herr Mazda and Chris to anyone looking for a new vehicle. Too bad they do not sell trucks there.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is the second time I have bought a car from this

Reviewed by Melissa from Sayre, PADecember 30, 2025

This is the second time I have bought a car from this location. I am a PA resident but travel to NY because I know that I will get quality service at the Canadaigua dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About West Herr Mazda of Canandaigua

West Herr Mazda of Canandaigua is a family-owned and operated auto dealership offering top-quality sales, service, parts, and financing for new and used Mazda cars in beautiful Canandaigua, New York. Our customers keep coming back, because they know we’ll do everything we can to help them make the best, informed buying decision. We’re committed to providing you with friendly, helpful service for all things automotive, and our dedication to customer service has earned us Mazda Motor of America’s Customer Satisfaction Award.

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Want more details on Mazda vehicles?

Mazda

CX-30, CX-5, CX-50, CX-50 Hybrid, CX-70, CX-70 PHEV, CX-90, CX-90 PHEV, Mazda3
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