3920 Sheridan Dr
Buffalo, NY 14226

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Northtown Mazda

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

59 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Keiran Murphy was a fabulous salesperson - he made the

Reviewed by Susan Piorkowski from Buffalo, NYDecember 05, 2025

Keiran Murphy was a fabulous salesperson - he made the dealership a 10. We were not easy customers, my husband is a born researcher and came completely informed about the workings (both good & bad) of Mazdas, KIA’s & Hondas, he asked hard questions. I say a quick ‘no’ to everything & am naturally suspicious of salespeople. Keiran hung in there with us! He was informative, professional, not pushy & very helpful. A ‘hard sell’ approach would have probably made us walk out & look elsewhere. Hey, he sold us a car! Awesome job Keiran!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Susan, thank you for sharing your glowing review of Keiran! We're glad he made your experience so smooth and easygoing at Northtown Mazda. Safe travels in your new car!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I was a little mixed up with my appointment, but they got

Reviewed by Brian from Buffalo, NYDecember 01, 2025

I was a little mixed up with my appointment, but they got me in anyway I got everything taken care of! Very friendly, great service!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Brian, thank you for choosing Northtown Mazda and for sharing your experience! We love to hear that our team took good care of you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mohammed helped me through the process of purchasing my

Reviewed by Isabella from Clarence Center, NyNovember 30, 2025

Mohammed helped me through the process of purchasing my first car. He made this experience easy and efficient! I would definitely recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Isabella - Congratulations on your first car! We're so happy Mohammed could guide you through the process smoothly. Thank you for choosing Northtown Mazda, and we hope to work with you again in the future!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top