University Mazda

Big 'Thank you's!' to salesperson Mariah for helping with every phase of our Mazda 3 purchase and Chelvin for his personable, sincere, straightforward presentation of great options for extended coverage. Although we opted to decline extra coverage & accessories for this purchase, Mariah and Chelvin empowered us and showed us that our decisions were not only respected, but welcomed. Both of these young professionals communicate proficiently, which we found surprising and refreshing after interacting with sales people at other dealerships for other makes. We drove four hours to make this purchase and it was worth every mile and minute: easiest and most pleasant car-buying experience we've ever had. We've never owned a Mazda (or VW) before, and thanks to Mariah and Chelvin, we intend to make this our "family dealership" for our growing extended family across neighboring states. Five stars isn't enough... they deserve more!

I wanted to thank Jadyn Rodriguez for her excellent customer service. My son and I were in the market for a new car and she was very helpful. I feel badly that we did not end up buying from the dealership. Had we lived in Albuquerque, your dealership would have been our first choice, all because of Jadyn. She is very professional and knowledgeable and I would highly recommend her for those looking to buy a new car.

Worst service department ever. They do not communicate, and the associates have no customer service skills. You buy a new car and it needs repairs but the parts on are back order with no ETA. I have been a Volkswagen owner most of my life, and have had two new SUVs that are crap!