Open Road Mazda Morristown in Morristown including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

108 Ridgedale Ave
Morristown, NJ 07960

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:30pm

Reviews of Open Road Mazda Morristown

Overall Rating:

4.2 (out of 5)

80% recommend this dealer

69 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Reporting Open Road Mazda to BBB

Reviewed by Andrew from Jersey CityOctober 14, 2020

I’m reporting Open Road Mazda of Morristown to the Better Business Bureau. For 10 months they’ve charged me for a service I did not ask for. I’ve been patient from January until now, having made dozen phone calls and emails, but am now resigned to the fact that there be nothing but delays, deflections, and continued unsolicited charges on my bank account. It’s troubling and I have no other recourse besides reporting them to the proper authorities.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

hank s

Reviewed by henry schmidt from long valleyNovember 19, 2019

the phone system sucks !! I think they just connected me with Venus !!! Ive been trying to fix a headlamp ( do you think you can make it any more difficult to change a 3" lamp !!) My god !! You should be ashamed of packing stuff directly behind the access !! There has to be a better way !!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

WARNING - DO NOT DEAL WITH THIS DEALERSHIP!

Reviewed by Irene J. Calabrese from Hopatcong, NJJuly 14, 2019

YOU CAN'T MAKE THIS UP!!!! Bought used car from dealership along with service contract and gap insurance about a year ago. Car totalled on 4/13. I notified dealership, insurance company and gap insurance company. The dealership even gave me gap insurance info, etc. I gave everything to everyone of what they needed to process claim. Found out today gap insurance did not pay their full portion. I called them. TURNS OUT - dealership didn't cancel service contract. I went to dealership. asked why. Spoke to guy in finance dpt. He told me it is because - BECAUSE - I didn't tell them to cancel the service contract!!! WTH!!!! I SAID " I called you and told you car was totalled, asked what I needed to do on my end to make everything OK . And not once was I told anything about cancelling service contract separately! THEY KNEW THE CAR WAS TOTALLED!! THEY KNEW I HAD SERVICE CONTRACT! I AM BEING PENALIZED FOR SERVICE CONTRACT ON A TOTALLED CAR! DEALERSHIP KNEW THIS!!! I would never recommend this dealership to anyone! !! These crooks will be reported to better business bureau and any additional interest and penalties accrued from the bank will be paid by them! This is totally absurd and totally unacceptable!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Open Road Mazda Morristown

Open Road Mazda of Morristown is located less than one mile from I-287 on Ridgedale Avenue; giving us a front row seat to all of the action! We've raised the bar in delivering an outstanding automotive shopping experience. Our showroom is truly unique and aside from our rather extensive inventory our people truly are our best quality. We can't wait to share our expertise & our new line-up of Mazda products and services with you. If getting here is half the battle consider this an easy win! Our Mazda Retail Revolution Center is easy to get to on Ridgedale Avenue in Morristown just minutes from I-287 I-80 Rt. 280 Rt. 10 and Rt. 24.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top