94 Key Rd
Keene, NH 03431
Sales Department
| Sun | 11:00am – 3:00pm |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 8:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 8:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:30pm |
| Tue | 8:00am – 5:30pm |
| Wed | 8:00am – 5:30pm |
| Thu | 8:00am – 5:30pm |
| Fri | 8:00am – 5:30pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Keene, NH that carry Mazda
Overall Rating:
4.8 (out of 5)
97% recommend this dealer
520 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Everyone was so nice and knowledgeable, they went above
Everyone was so nice and knowledgeable, they went above and beyond to help me with everything.
Maximum rating = 5
Came to Autex Mazda knowing exactly the car I wanted.
Came to Autex Mazda knowing exactly the car I wanted. Just wanted to test drive, and if I like it planned on leaving with it. Test drive went great told sales person let's go back I want it. He then told me he had another car he wanted me to try, told me about it , I let him know I saw it already and wasn't interested in it, was out of my price range, he talked a bit more about , I politely shut it down. Great, let's get this done. Everything went well until I told finance manger I wasn't interested in any extended warranty, that he didn't need to go through the plans. Totally different service, he was no longer friendly and warm. He was rude and made me tension. He called me into his office to do paperwork, after waiting patiently. I started signing forms, noticed that the address was wrong... when I stated that, he then said to me rudely " Well bud where do you live.." I said I live at the address that is on my paperwork. He then got up to his desk. I guess he realized his mistake , made him more pissy , and by this time I was over it just wanted out of there. Printed off new paperwork, got it done. Never said anything just okay your all set. Not thank you fir your business or e joy your new car... Very unprofessional. I knew what I wanted an did my own research, also new what I could afford. Rude, and unprofessional. I love my car! But didn't love the experience.
Dealer Response
Thank you for taking the time to share your feedback and for providing the specific details about your experience. I would like to apologize for the behavior of our finance manager, there is absolutely not excuse for his conduct. As a locally owned and operated dealership we have always strived to provide a comfortable, friendly low pressure buying experience. I have discussed your review extensively with Mark and he is engaged in additional retraining to insure that your experience is not repeated. Please feel free to reach out to me directly at 603-352-4400 x 1107 to discuss this further or if there is anything I can do to restore your confidence in Autex Mazda. Thank you, Tom Bogar
Maximum rating = 5
Autex has been my go-to Mazda dealer for decades.
Autex has been my go-to Mazda dealer for decades. They treat me right, get me the best price available, and their Service department is top-notch. 10/10!
Maximum rating = 5
Autex Mazda of Keene in Keene NH also serving Brattleboro NH and Greenfield MA is proud to be an automotive leader in our area. Since opening our doors Autex Mazda of Keene has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Mazda or used car or truck we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit no credit or are a first time car buyer you can trust that Autex Mazda of Keene will get you into the car or truck you choose with professionalism and attention to your needs.
Find out what your used car is worth with our appraisal tool.