Luther Mazda of Lee's Summit

Brett was great to work with and very patient with me as I wasnt sure whether to go used or new on a Miata. After much research and reviewing used prices I ended up with a new Miata for very little more than a used one. No brainer , new car smell and full warranty thanks to Brett and Luther Mazda.

If we could give Luther Mazda in Lee's Summit a 10 star we would! Car dealerships are incredibly stressful for me, and I have been dreading looking for a new car. We were greeted by our salesman John, who offered to show us any car we wanted. John was not pushy with trying to sell us a car and genuinely seemed like he wanted to help us find what we were looking for. He was very kind and knew we really wanted a Mazda and worked alongside the sales manager, Shaun, to make it possible. John took the time showing us every feature of the car, walked us through downloading the Mazda app onto our phones, and just made the experience really great. The sales manager Shaun, also knew we really loved the car, and worked with us on a final price which we are thankful for, because we LOVE our new car! Mark, the sales consultant was also very helpful/thorough, providing us all our options for warranties and finally closing out the deal. All 3 of them, made the process easy, the customer service was amazing, and we left satisfied with our purchase. I am incredibly glad we made our first stop at this dealership before going anywhere else. Thank you!

Came to compare a used car on your lot to another at a different dealer with the plan to buy one of them. When we started talking about price, he said, "We really only have a couple hundred dollars to deal with on used cars." Told him that we had just looked at the same car from another dealer (just different outside color) for over $2,000 less and they would deduct the dealer admin fee. His response was, "We can't compete with that." The attitude that came cross from John was that he thought we were making it up and he just really didn't even care. Wouldn't purchase at Luther Mazda now even if they lowered the price. If you want me to spend $40,000 or more at your dealership, you should act as if you care - whether we can agree on a price or not - and we did NOT get that impression. No recommendations for people to go to Luther Mazda from us.