Ralph Thayer Automotive in Livonia including address, phone, dealer reviews, directions, a map, inventory and more

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34501 Plymouth Road
Livonia, MI 48150

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Ralph Thayer Automotive

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.4 (out of 5)

14 out of 26 people said they would recommend this dealer

1 (out of 5)

CAVEAT VENITOR

Reviewed by Baby Boomer in Grosse Pointe, MIMarch 29, 2020

Drove 100 miles round trip to be told by saleswoman used vehicle I had put a deposit on was not available due to malfunctioning engine light while the Sales mgr. tried to sell me a new or leased vehicle. Good luck.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Sales Manager, Daren, is Great

Reviewed by Brandon in Highland, MIApril 10, 2019

Currently we are searching for a new vehicle and have had our eye on a VW SUV. The sales manager, Daren, reposnded to my initial request quickly and so far has made the search process quite simple. The dealer isn’t just around the corner from My house therefore, he has been great providing me with numbers and breakdowns to make sure everything sounds good to me before I make the trip. Thank you for making the process easy so far. As long as I can find the right car, with the features I’d like I would definately purchase from them.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Professional, Courteous, and EASY

Reviewed by Love my '17 Tucson in Northville, MIOctober 27, 2016

The entire staff is professional and courteous. They answered all my questions with no pressure . The dreaded paperwork was thorough yet efficient. They didn't disappear after the sale either and are still following up to make sure I don't have any questions or issues!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Ralph Thayer Automotive

We are proud to be an automotive leader in our area. Since opening, we have kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Our experienced and reliable Service and Parts departments are open extra hours to help fit our customers' hectic schedules. Customer satisfaction is our highest priority!

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