Liberty Mazda

Liberty Mazda in Wakefield is always accommodating and polite, in my experience! I've been coming here for years and would recommend to anyone with a Mazda in the area. Andy and the parts department helped me right away with my broken rearview mirror, even though I didn't have an appointment. Thank you for always helping me maintain a safe vehicle, Liberty Mazda!

Purchase experience was great, unfortunately the finance department destroyed any integrity of this dealership. When I purchased my car I also purchased and financed an extended service contract that I canceled it a few days later. I understand that the refund is processed and refunded on the balance of the loan at the bank I financed through and it takes a little time. It’s now going on 4 months and they still haven’t processed and refunded the money to my account. It took more than 26 calls and multiple voicemails ,none of which were returned, until I eventually got through to someone who explained that the refund was “misplaced “ and the check was on the way to the bank. That was 2 weeks ago. My next step will unfortunately have to be legal action. So if you’re considering a dealership, you might want to look elsewhere.

Be warned this place is a little shady… It’s going on 4 months and I’m still waiting for this dealership to refund the money from the extended service contract cancelled shortly after purchasing a vehicle to the bank that holds my loan. After over 26 calls and multiple voicemails, all unreturned I eventually got an explanation that the refund was “misplaced “. Still waiting 2 weeks later.