733 East Columbus Ave
Springfield, MA 01105

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Sales: 413-306-3036

Used Cars: 413-306-3036

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Balise Mazda

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

201 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I would recommend getting your next vehicle from Balise

Reviewed by Pat Ryan from Ludlow, MAOctober 10, 2025

I would recommend getting your next vehicle from Balise Mazda. Calli walked us through the whole purchase from beginning to end with great patience. Gregory walked us through the financial process without trying to sell us any package that we did not need. Superb customer service for sure!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Chantilly provided me with the best experience I have

Reviewed by David Axelrad from Easthampton, MAJuly 25, 2025

Chantilly provided me with the best experience I have ever had buying a new vehicle. She is warm, funny, caring, patient, and she knows her stuff inside and out. She is always willing to answer questions, but she will also seek out answers from others when she does not know the answer. I really enjoyed my experience and never felt pressured in ANY way. Thank you for being so passionate and talented in your profession!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Miss Chantilli Cruz was wonderful.

Reviewed by Jon Boyer from Ludlow, MAJune 03, 2025

Miss Chantilli Cruz was wonderful. She was welcoming at the first few seconds in walk in, like a ball of joy! She is sympathetic and I believe she truly enjoys her job.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

About Balise Mazda

Balise Mazda offers you an upfront, transparent buying experience. No hidden Certification fees or Reconditioning fees. We will show you how we serviced the car upfront. Free Autocheck vehicle history report. Free Mazda loaner cars for service. Free video multi point inspection in service, Local, family-owned dealership. Long-term employees. Factory trained Master Technicians, Long history or giving to local charities and community services and much more. Visit Balise Mazda today and see why You'll do better at Balise Mazda!

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