940 Boston Tpke
Shrewsbury, MA 01545

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Sentry West Mazda

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Phenomenal service, courtesy, quality of repairs.

Reviewed by Meri B. from Woodstock, CTAugust 16, 2025

Phenomenal service, courtesy, quality of repairs. Work done right the first time, always. I drive from CT to have my service here. Honest, no buy-a-newer-model pressure. Jim is a gem! Quality work that is rare nowadays.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Great experience; Professional, courteous, and no

Reviewed by Gabriel Shapira from Stow, MANovember 22, 2024

Great experience; Professional, courteous, and no pressure attitude made the process smooth and enjoyable. The sales person (Troy) understood our needs and provided good guidance to help us make an informed decision. The finance department (Vardan) added to the positive experience by explaining our warranty options, while fast processing the transaction thus making sure we are out of the dealership in no time. I should add that we chose Sentry West Mazda over other dealers because it has high ratings, and we were not disappointed!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

All aspects, before, during, and after the purchase were

Reviewed by SB from Fairfax, VTOctober 11, 2024

All aspects, before, during, and after the purchase were exceptional. It really did not feel like dealing with a for-profit business.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

About Sentry West Mazda

"The right way to buy a car" is more than just an advertising tagline. It means that we won't run newspaper ads designed to trick you into coming in on a deal that's not real. When you do come in it means we'll treat you like a valued guest. And by"the right way to buy a car" we aren't just referring to the actual buying. We mean it as a philosophy that extends to your service experience as well.

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