801 Rockville Pike
Rockville, MD 20852
Sales: 301-917-3913
Used Cars: 301-637-2021
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Rockville, MD that carry Mazda
Overall Rating:
4.1 (out of 5)
89% recommend this dealer
570 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This dealership’s hurried wheel alignment service
This dealership’s hurried wheel alignment service resulted in one bolt having thread galling (seizure). Worse, they left this bolt locked up, and did not take responsibility for it immediately and proactively fix it. I will have to return to the dealership so they can remedy this, it should be free since they caused it to happen but can be a $200 repair otherwise. I will update this review noting their response. This dealership recommended a change of brake pads and a brake fluid flush, together about $1000. But when I took my vehicle to Pep Boys for an inspection I was told the brake pads had half their life left. It is hard not to conclude that the dealership is pushing unneeded services, an unfair trade practice. I recommend second guessing this dealership’s recommendations where practical, and if you similarly find an unfair trade practice, please report it on the FTC Report Fraud website https://reportfraud.ftc.gov/ The FTC Combating Auto Retail Scams (CARS) Rule (designed to prohibit car dealerships from pushing unnecessary services) was struck down by a federal court, but other more general FTC rules still apply. Given the seeming lack of integrity, it might also be useful to check your license plate lights before going to the dealership—if they recommend changing a bulb you should report this behavior as well. I took them at their word that my bulb was out as their video showed, but I had not checked before my visit. The dealership did a great job installing an interior automatic rear view mirror, so full credit for that.
Dealer Response
Hello, we appreciate your feedback. We are glad to hear you are pleased with the installation of the interior automatic rear view mirror. I've sent this to our Vice President, Hussein Farzad. If you would like to connect with him directly regarding your other comments, you can email him at hfarzad@ourismancars.com, or for additional support, you can email MazdaFeedback@ourismancars.com.
Maximum rating = 5
My first visit to Ourisman Mazda in Rockville was a
My first visit to Ourisman Mazda in Rockville was a wonderful experience, from start to finish. My salesperson Lelo Hika was polite, professional and patient with all my questions. From trade-in to test drives to final pricing, it was a relaxing, enjoyable way to buy a new Mazda SUV. Highly recommend it for anyone looking for a fair price and an immaculate dealership.
Dealer Response
Peter, thank you for such a thoughtful review! We’re thrilled to hear your first visit to Ourisman Mazda in Rockville was a wonderful experience from start to finish. Lelo will be delighted to know his professionalism and patience made the process relaxed and enjoyable. We truly appreciate your recommendation and hope you’re loving your new Mazda SUV—welcome to the Ourisman family!
Maximum rating = 5
Had some problems with my vehicle but Roger Larios solved
Had some problems with my vehicle but Roger Larios solved the situation quick and with tranquility. GOAT!!!
Maximum rating = 5
Come to Ourisman Mazda when you're in the market for a high-quality used automobile in the Washington, D.C. region. We have many brands and models to choose from; you will surely discover the ideal vehicle. We offer everything you need, whether searching for a sedan to drive around town or a larger SUV for a weekend road trip. You will get the automobile you want at the price you need. From Clarksburg to Gaithersburg, Silver Spring to Columbia, and Fairfax to the Potomac River, local drivers will find something that matches their requirements and budget. We'll get in a car that best suits your lifestyle.
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