51 Mountain Rd
Pasadena, MD 21122
Sales: 800-923-9828
Used Cars: 800-923-9828
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Pasadena, MD that carry Mazda
Overall Rating:
2.8 (out of 5)
89% recommend this dealer
772 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
They’re selling cars with inaccurate miles for top
They’re selling cars with inaccurate miles for top dollar. The carfax clearly shows a truck with ~200k saying it only has ~60k and asking absolute top dollar. This can’t be an oversight as the carfax clearly shows a mileage discrepancy. It had more miles in its first couple years than what they’re claiming it’s had in its whole life. $20k for a truck over 20 years old with around 200k on the odometer? Wow
Dealer Response
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Maximum rating = 5
This was the worst experience my wife and I have had at a
This was the worst experience my wife and I have had at a dealership. The salesman deceived us knowing the vehicle had a 1 month 1,000 mile warranty. On viewing the vehicle it had a warranty document on the passenger window. I asked confirming with the salesman that it indeed has said warranty. I also asked if the vehicle will pass an emmisions test. The salesman said yes. After paying with cash we were told they would mail us the paper work. We purchased the vehicle on 11/15/25 and as of this review have not received any other paper work. We only received a bill of sale at the time of sale. We drove the vehicle 71 miles home and the engine light came on. We took the vehicle to our mechanic and the code indicated "large evap leak''. We immediately contacted the salesman who informed us we do not have a warranty because we signed a "as is". This is where the deceiption apparently occured. They refused to repair the vehicle, so we are responsible for the repair. I expressed my dissatisfaction with the salesman and their practices,He immediately hung up on me. I called the manager leaving a message and have not received a return call. To make matters worse, we transferred our tags from our previous vehicle to the new . As of the date of this review, our tags have not been transferred. Our insurance agent called inquiring about the transfer and the salesman hung up on her stating "Your're just an insurance agent". I attempted to call the individual who transfers the tags. I had to leave a message with Kristin. To date, once again no return call. If you are considering buying a vehicle from this dealership,"Buyer Beware'
Dealer Response
Mario, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Maximum rating = 5
Vehicle was torn up for only 43k miles pictures don't do
Vehicle was torn up for only 43k miles pictures don't do justice make sure you check the vehicle
Dealer Response
AJ, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Maximum rating = 5
Rich Morton Mazda in Pasadena MD treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (855) 727-3022.
Find out what your used car is worth with our appraisal tool.