1630 York Rd
Lutherville Timonium, MD 21093

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Sales: 877-881-6423

Used Cars: 877-881-2716

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 3:00pm

Reviews of Heritage Mazda Towson

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1745 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Paulette Edwards was absolutely AMAZING to work with to

Reviewed by Magicalmom1015February 04, 2026

Paulette Edwards was absolutely AMAZING to work with to purchase a car for my son! Go see her she is the BEST!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

The dealership is nice and well kept.

Reviewed by djtomczyk1January 18, 2026

The dealership is nice and well kept. I was put in touch with a salesman who listened to what I wanted and needed. However, the sales manager Brad is your classic pushy car salesman. He is what makes a disgrace of salespeople.. After making it clear what I wanted, he continued to push me higher, and even claimed I was the rude one…and after they tried to pull the classic bait and switch tactic which is absolutely disgusting. I hope Brad has a hard time sleeping at night knowing he’s been screwing people over and pushing them out of their comfort zones

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at 410.427.7957 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Manager, David Dowd, david.dowd@mileone.com, 410.427.7957

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ben has been a great partner for the buying process for

Reviewed by samgallantJanuary 15, 2026

Ben has been a great partner for the buying process for multiple cars for my family. I have always been pleased with his customer service and integrity in the process. I trust Ben completely and he is a big part why I am a MileOne customer again and again.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Heritage Mazda Towson

Here at Heritage Mazda Towson our primary concern is the satisfaction of our customers.

While you're online please be sure to visit our website. Then come meet us in person at 1630 York Rd. in Lutherville. You will see why over 700 customers have given us positive reviews online! Our commitment to customer service is second to none and that?s why our Towson Mazda dealership is one of the premier Mazda dealers in the state of Maryland!

We invite you to shop our website at www.heritagemazdatowson.com where you will find a great selection of new and used Mazda vehicles including the MAZDA3 MAZDA6 CX-5 and CX-9.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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