625 N. Frederick Avenue
Gaithersburg, MD 20879

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Sales: 301-212-3000

Used Cars: 301-212-3000

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Rosenthal Gaithersburg Mazda

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I bought a car here in a week it failed, it arrived with

Reviewed by Eduardoperalta.b06December 10, 2025

I bought a car here in a week it failed, it arrived with a factory error in the Transmission, now they don't want to attend to me, I sent a message to the manager, customer service, I didn't receive an answer I approached the store and they don't want to receive or check the car, terrible service, terrible brand.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I bought a car here in a week it failed, it arrived with

Reviewed by Eduardoperalta.b06December 10, 2025

I bought a car here in a week it failed, it arrived with a factory error in the Transmission, now they don't want to attend to me, I sent a message to the manager, customer service, I didn't receive an answer I approached the store and they don't want to receive or check the car, terrible service, terrible brand.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bought a 2021 CX-5 and they lied about its condition,

Reviewed by DeepRed from Montgomery VillageSeptember 02, 2024

Bought a 2021 CX-5 and they lied about its condition, lied about fixing it and then told me to pound sand. The sales representative told me the carfax was clean. They failed to clean it for delivery to hide its actual condition. When I brought it back with a list of issues from what turned out to be a history of body repairs they promised to fix it. They waited a week to schedule the work, kept the car two days, still did not address any of the issues let alone the new ones I had discovered. The manager then told me I had the car too long and tough xxxx. Never do business with them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're sorry you had a negative experience at our dealership. Please feel free to reach out to us at careteam@rosenthalauto.com so we can further address and assist with your concerns.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Rosenthal Gaithersburg Mazda

Welcome to the Gaithersburg Mazda! Whether you are looking for a new or used Mazda car truck or SUV you will find it here. We have helped many customers from Gaithersburg Rockville North Bethesda Frederick Silver Spring Germantown North Potomac Clarksburg Montgomery Village Derwood Potomac Olney Laytonville Damascus Bethesda Wheaton Washington and Urbana find the Mazda of their dreams!

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