1020 Burlington Pike
Florence, KY 41042

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Sales: 859-692-4534

Used Cars: 859-692-4135

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Kerry Mazda

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

GREAT DEALS!

Reviewed by Bill Walters from Chicago, ILMarch 03, 2022

great place! Leon took great care of me! Never made me feel pressured. wayne was great really made me feel safe with my purchase thanks!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

The dealership misled us about our warranty--we told them...

Reviewed by areniindySeptember 17, 2021

The dealership misled us about our warranty--we told them the car was going with my son to college (so wouldnt be in the area for oil changes, etc). The salesman assured us not an issue, buy the warranty. We did and when we were leaving, we got an "oh, by the way, the car has to come here ONLY for oil changes, etc in order for your warranty to be vaild." It starts hard (hiccups) and we were told it was just sitting a while and would be fine. We were told the vehicle was inspected and nothing wrong with it. When it was diagnosed at Auto Zone, they told us if the car was truly inspected, they would have found the cause of the hiccup. The man I talked to at the dealership about the issue was rude and tried to 'mansplain' the warranty to me. No, you lied. Just own up to it. They also filed the registration late (because we live in IN and they are in KY) and didnt follow the correct steps. We were charged a late fee. When I took it in for an oil change (that we thought was free) we were charged $10 more. All they said was 'oops'. I havent gotten a call back on that issue either. DO NOT GO THERE!!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent buying experience. Bill is very knowledgeable...

Reviewed by flyingfischSeptember 15, 2021

Excellent buying experience. Bill is very knowledgeable and helpful and will get you exactly what you need. Jesse was also very helpful during the finance part of the buying process. All of the staff were very welcoming and professional. They explain their products extremely well and let the customer make an informed decision on what they want without being pushy. This was the least stressful car buying experience we've ever had. We will definitely be referring friends to this dealership for future purchases.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Kerry Mazda

Kerry Mazda of Florence is your one-stop-destination for new Mazda models quality pre-owned cars and expert-level auto service. Our mission is to offer a successful positive and enjoyable dealership experience to each driver who comes to us from Florence KY Erlanger KY or Covington KY. We take pride in our competitively priced new Mazda cars and SUVs as well as our carefully selected used cars and convenient onsite service center.

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