1811 N Rand Rd
Palatine, IL 60074

Get Directions

Sales: 847-643-9766

Used Cars: 847-643-9754

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Napleton's Palatine Mazda

Overall Rating:

4.1 (out of 5)

68% recommend this dealer

102 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We met Marina right away as we get into the door.

Reviewed by meerzonJanuary 04, 2026

We met Marina right away as we get into the door. She was very friendly and professional. She gave us a lot info about different mazda models and helped to compare and choose the better one for our needs. We are very grateful for her excellent work. Thanks.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good dealership.

Reviewed by Anton PotershukDecember 03, 2025

Good dealership. Salesman Daniil was very nice and helpful, made purchase easy to complete. Recommended

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very good costumer’s service.

Reviewed by anna_prusOctober 07, 2025

Very good costumer’s service.Jacob was very helpful person.They are very good with time and recommendations.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton's Palatine Mazda

Experience the difference at Napleton's Palatine Mazda. When it comes to buying a car, it's crucial to find a dealership that aligns with your values and exceeds your expectations. That's where Love Where You Buy ™ comes in. As your local Mazda Dealership, we pride ourselves on providing an unparalleled car buying experience for our customers. With hundreds of new and pre-owned vehicles available, and a reputation built on over 5,00 5-star reviews, it's no wonder why our customers love their experience with us and keep coming back. Napleton's Palatine Mazda Love What You Drive. Love Where You Buy™.

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