510 E Norris Dr
Ottawa, IL 61350

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Sales: 815-433-1666

Used Cars: 815-860-1874

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30pm – 12:00pm

Reviews of Sierra Mazda

Overall Rating:

4.1 (out of 5)

77% recommend this dealer

48 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Robert was very helpful to find my family a new suv.

Reviewed by Happy CustomerMarch 12, 2024

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

I'm thrilled to hear that Robert provided such helpful assistance in finding your family a new SUV. It's always reassuring to work with someone who not only possesses knowledge about the vehicles but also demonstrates kindness and understanding throughout the process.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Robert was a great salesman!

Reviewed by Lexi March 03, 2024

Robert was a great salesman! I have bought 3 cars and I will be back! I have had such a great experience and I’m a very happy customer! Thank you Robert

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

It's fantastic to hear that Robert has provided such exceptional service, making your car-buying experiences memorable and enjoyable! The fact that you've returned three times speaks volumes about the level of satisfaction you've experienced with him. Thank you for sharing your positive feedback.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Robert is a very professional salesman that is

Reviewed by Alex ShanleyMarch 03, 2024

Robert is a very professional salesman that is knowledgeable about vehicles and respectable to customers! If you are looking for a fast and easy car buying experience, ask for Robert!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

It's great to hear such high praise for Robert! A professional salesman who is both knowledgeable about vehicles and respectful to customers can truly make all the difference in the car-buying process. It's clear that Robert's dedication to providing excellent service shines through, and his ability to make the experience fast and easy is undoubtedly appreciated by many. Thank you for sharing your positive experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sierra Mazda

At Sierra Motors Dodge Chrysler Jeep Ram, Mazda, and VW, everything we do revolves around you. Our diverse teams across all brands are expertly trained to address your needs from the moment you walk through the door. Whether you're in the market for your next vehicle or seeking top-notch auto repair for your vehicle, we are here to ensure a seamless and satisfying experience.

Ready to buy? Get a price quote before visiting the dealership.

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