2100 N Randall Rd
Elgin, IL 60124

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Sales: 847-628-6000

Used Cars: 877-220-2346

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Biggers Mazda

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

316 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Easy scheduling and great communication.

Reviewed by INCGNTONovember 28, 2025

Easy scheduling and great communication. Easy scheduling and good communication with easy to follow video with car diagnosis.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the fantastic review! We're so glad to hear that scheduling was easy and that you appreciated the clear communication throughout your service visit. It's great to know the diagnostic video made things even easier to understand — transparency is something we truly value. We’ll be sure to share your kind words with Logan Demel! We appreciate your trust in Biggers Mazda and look forward to serving you again. Best regards, The Biggers Mazda Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Raul was very nice he answered all our questions and made

Reviewed by alicia.guerrero18November 27, 2025

Raul was very nice he answered all our questions and made it easy for us to understand everything. It was my first time buying a car and he made the experience very enjoyable.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Dear Alicia, Thank you so much for your kind words! We're thrilled to hear that Raul made your first car-buying experience such a positive and enjoyable one. Buying your first car is a big milestone, and it means a lot to us that you felt supported and well-informed every step of the way. We’ll be sure to pass along your compliments to Raul and he’ll be so happy to know he made a difference. Welcome to the Biggers Mazda family, and we hope you love your new vehicle! Warm regards, The Biggers Mazda Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They were very nice and took care of me right away.

Reviewed by greck0November 23, 2025

They were very nice and took care of me right away. Enjoyed getting a clean car back too. Splash guards look good The dealership is very clean also. I had good service. Thank you

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for the kind words! We're happy to hear that you were taken care of right away and that you enjoyed both the quality of service and the clean condition of your vehicle. It’s great to know you’re pleased with the new splash guards, too! We’ll be sure to share your feedback with Ubaldo Villalobos, Jason Riforgiato, and Logan Demel. They will appreciate the recognition. Thanks again for choosing Biggers Mazda, and we look forward to serving you again! Warm regards, The Biggers Mazda Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Biggers Mazda

There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

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