Jim Shorkey Mazda in Gainesville including address, phone, dealer reviews, directions, a map, inventory and more

2359 Browns Bridge Road
Gainesville, GA 30504

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Sales: 770-462-9474

Used Cars: 770-462-9474

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Reviews of Jim Shorkey Mazda

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Ask Questions ever if it is a new car (Repairs)

Reviewed by Brandy Page from Charleston SCAugust 12, 2023

I love my car, however the day of purchase was long and drawn out, in other words it was brutal, it took half of the day and the deal was negotiated over the phone (I was paying cash)I had traveled to purchase the car. Also after returning home after a few days I noticed a oil leak in my drive way so I checked the oil in my new NEW car and it was out of oil, I later learned that it had been damaged in transport and the oil pan was repaired, however not properly and this info was never disclosed to me! Sales guy Guillermo was very nice. Carfax did not show the oil pan repair.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 4

Buying Process 2

Quality of Repair 2

Maximum rating = 5

3.0 (out of 5)

Experience was ok, but not great…

Reviewed by Randy from Canton, GAJuly 20, 2023

I had communicated with this dealer through the internet and phone trying to locate a CX50 with the preferred exterior and interior color. Being hard to locate and under a time constraint to replace my Jeep, I decided on a CX5 that was in stock, a top of the line Signature. I asked them to hold the down payment check until funds cleared on the sale of my Jeep. While they agreed, this was apparently not communicated to finance as my check was cashed the date after delivery. It all worked out but I had to rush to assure the funds were available. Upon delivery and returning home, I found that the CX5 was not sufficiently detailed with shipping film adhesive on the top which I needed to polish off. I was also disappointed that there was no cargo mat nor all weather floor mats included with a top of the line model purchase. All in all, the experience with this dealer was average at best. Not planning to return there for service.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 2

Customer Service 3

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

About Jim Shorkey Mazda

Buy or lease your perfect Mazda from our team of passionate, down-to-earth individuals at Jim Shorkey Auto Group! With being in business for over 40 years, our team still strives to deliver dream vehicles to our customers every day. We have served the Western Pennsylvania, Pittsburgh and Ohio areas with our top customer experience and variety of brands. The Jim Shorkey team has branched out to the Atlanta, Georgia area with our Mazda and new Cadillac location and we’re excited to bring the same Shorkey customer experience with us! We're happy to serve the Gainesville, Georgia community and surrounding areas like Atlanta, Buford, Milton, Decatur, Peachtree City and more! Our team can't wait to help you drive home in your dream Cadillac! As a part of the Jim Shorkey Auto Group, our goal is to simply hear you say you received Your Deal, Your Way, What a Great Day! Our sales team has your best interest in mind to help you drive off in a Cadillac that best suits you! Not only will we help you find your dream car, but we'll also keep your vehicle in top condition with service, repairs and specials right here at our Atlanta dealership. Our A+ rating from the Better Business Bureau speaks for itself, so hurry into one of our two Atlanta, Georgia locations or check out our dealerships in Western Pennsylvania, Pittsburgh or Ohio to see why more drivers turn to us for award-winning auto sales and service. The Jim Shorkey Auto Group is now offering the following brands: Chrysler, Dodge, Jeep, Ram, Fiat, Kia, Mitsubishi, Ford, Chevy, Mazda and Cadillac.

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