4022 Washington Rd
Augusta, GA 30907

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Sales: 706-228-6900

Used Cars: 706-228-6900

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gerald Jones VW/Audi

Overall Rating:

3.6 (out of 5)

90% recommend this dealer

81 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very Rude staff, Service Dept is garbage, almost

Reviewed by TruthFinder411February 26, 2024

Very Rude staff, Service Dept is garbage, almost non-existent, Keith is a Loser. Would leave the State altogether next time if I had to, in order to avoid this crap hole, the son is ruining the business is what I've been told.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ben went above and beyond providing .

Reviewed by geoffapelDecember 29, 2023

Ben went above and beyond providing .e with pricing and lease options. He's very knowledgeable about the VW models.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

5 star service

Reviewed by Glanville from Augusta GAOctober 04, 2023

So I have to leave a review about Brad! The energy and approach of the entire team is personable without pressure or haggling. Also specifically I was going through a big health transition and they made sure I didn’t have to add any concern with the character of the sales experience. Brad made sure I was taken care of, communicated well and wanted me to have no gray area about the details involved in the sale. Another part of this is my old vehicle had come to its end and I was concerned on multiple levels and for them as a team to express naturally a humanity and authentic engagement was comforting to say the least! I left with a vehicle that brought me joy, met my needs and I also was clear that I had a vehicle that would give me premium performance

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Gerald Jones VW/Audi

ASK FOR VICTORIA MCPHEE when you arrive to Receive an additional $250 off !!!!
Since 1974 Gerald Jones VW has been the premier car dealership in the greater Columbia South Carolina area. Over that time we've learned a thing or two about how to treat customers and get them into the car of their dreams. With a professional sales staff a knowledgeable team of mechanics and the best finance team in the industry there's no better place to go for your next vehicle purchase. Here are just a few more reasons to give us your business.

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