Gerald Jones Mazda in Augusta including address, phone, dealer reviews, directions, a map, inventory and more

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4022 Washington Rd
Augusta, GA 30907

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gerald Jones Mazda

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

69 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

PATHETIC

Reviewed by KATHLEEN from AUGUSTA, GEORGIAJanuary 10, 2020

I gave this dealership a one star review because zero stars was not an option! My mother-in-law purchased a 2020 Mazda CX-5 less than two months ago. She brought it to the dealership yesterday to replace a dead battery. She brought the AAA report with her showing it was dead. They then proceeded to keep her waiting 2 hours while they performed their own diagnostics. They told her the battery was not bad. They should be ashamed. They put the safety of an 85-year-old woman in jeopardy because they would not replace her $150 battery after she just purchased a $30,000 car from them!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

I would like to speak with you directly in order to better understand the circumstances you've described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Virginia Atkins Customer Relations Manager 706.650.3378

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Barry C.

Reviewed by Mazda CX-5 from Aiken,SCMay 10, 2017

I went in to Gerald Jones Mazda last week to have my 2010 Mazda CX-7 serviced as I always do and ended up buying a new CX-5. My fourth Mazda since 2009 that I have purchased from this dealership. The service staff and sales staff are exceptional. They truly care about their customers and will go above and beyond to satisfy and serve. I highly recommend this dealership and the Mazda automobile. True class professionals.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to go above and beyond your expectations. At Gerald Jones Mazda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Gerald Jones Mazda Team (706) 862-1793

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Very Good Service

Reviewed by Stacey from North Augusta, SCOctober 27, 2016

Dan listened to my questions, provided recommendations, and the work performed was on target. i very much appreciated the complimentary car wash!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Gerald Jones Mazda

Welcome to the Gerald Jones Mazda website a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car truck or SUV you will find it here. We have helped many customers from Augusta Columbia Anderson Atlanta Aiken Waynesboro Beech Island McCormick Washington Athens Covington Madison Macon Greenville Lexington Orangeburg Millen Swainsboro and Savannah find the Mazda of their dreams!

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