Mazda of Wesley Chapel

'm writing this with a heavy and broken heart and I hope someone in the internet community would learn or may be help me. This dealership didn't only live to its reputation but deceitfully scammed me. On 12-17-2025 I bought a used 2016 range rover ,I was excited , ready to gift my ex wife this beautiful car and I trusted the dealership when I was told that the car works flawlessly. Unfortunately since its was hot I didn't check the hit function of the vehicle, I was a fool to trust a dealership with this big name. I was charged 1199 for service change (servicing the vehicle.) , no body in the sales dept told me about an ongoing AC/hit issue that the service dept has order parts for until I called the next day to complain about the hit, Paris the sales person didn't even answer my call. I was history to them not a customer so no concerns all they wanted was money money and money. Few days later , the service dept call informing me about the issue and asked me to bring my car I felt relieved hoping that it will be resolved. They took the car to Range rover and came back saying that it will cost me $5600 to fix that's half of what the cars worth. I called and called nobody answered (I paid cash for the car) now I'm on my own. PLEASE DON'T OVER LOOK THIS REVIEW and fall for these other paid actors posting all these positive reviews. Ignoring other reviews will be at your own risk and you will end up like me going through their lowest reviews now after the fact. This scam is a culture at this dealerhship , I wasn't expecting a shady business experience with a dealership like this , how can you sleep at night and caused me so much pain. I will update this review after I explore other options.

One week ago, I purchased a used vehicle after being assured it came with a 2-year bumper-to-bumper warranty. That representation turned out to be false. Within 1 week of purchase, the vehicle began experiencing serious mechanical issues. The A/C blows hot air, and the car is now overheating. I was specifically told that the extended warranty information would be included with my paperwork on a thumb drive. This was not true—no warranty documentation exists. I contacted the dealership the same day these issues occurred and was transferred between multiple employees, none of whom showed any concern or willingness to help. I was given the runaround and received no resolution or accountability. I chose this dealership over CarMax or Carvana because I expected a reputable dealer to stand behind the vehicles they sell and support their customers. Instead, I am now facing out-of-pocket repair costs on a used car that is only one week old. Extremely disappointed. I would not recommend this dealership.

One week ago, I purchased a used vehicle after being assured it came with a 2-year bumper-to-bumper warranty. That representation turned out to be false. Within 1 week of purchase, the vehicle began experiencing serious mechanical issues. The A/C blows hot air, and the car is now overheating. I was specifically told that the extended warranty information would be included with my paperwork on a thumb drive. This was not true—no warranty documentation exists. I contacted the dealership the same day these issues occurred and was transferred between multiple employees, none of whom showed any concern or willingness to help. I was given the runaround and received no resolution or accountability. I chose this dealership over CarMax or Carvana because I expected a reputable dealer to stand behind the vehicles they sell and support their customers. Instead, I am now facing out-of-pocket repair costs on a used car that is only one week old. Extremely disappointed. I would not recommend this dealership.