7048 South Tamiami Trail
Sarasota, FL 34231

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Ed Howard Mazda

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Overcharged and told to falsify survey

Reviewed by Mitch Page from Sarasota, FLSeptember 22, 2020

Overcharged for parts and charged diagnostic fees even though repair was done there. Then was told to falsify Mazda customer survey in order to get a credit for the overcharges, Formal complaint has been filed with Mazda Customer Care and corporate advocate team.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Customer Service

Reviewed by Jo Ann from Lansing, MIFebruary 13, 2019

We rented a brand new CX-5 while visiting the area and found the radio did not work at all. Talked on phone with Steve Wilkinson, a salesperson and he said to stop by, so we did. As he was getting a technician to help us, his manager(I believe his name was Ray) yelled at him and the tech for helping us! So the tech left and Steve popped the hood and looked at the fuses. The radio fuse was missing so he put one in and the radio worked. Steve knows real customer service; sadly, his manager did not. We try out certain rental cars to see if we want to buy, so Steve was right to help us for a future sale. First impressions really count! Thank you, Steve W!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent customer service

Reviewed by D. Arnold from Port Charlotte FLFebruary 07, 2019

Very friendly and accommodating dealership. Can not comment on the repair as we have not yet picked our car up. Will definitely use for service in the future.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

About Ed Howard Mazda

We're committed to providing our Sarasota Siesta Key Nokomis FL Venice FL and Osprey FL drivers with the ultimate dealership experience. From a comprehensive selection of new Mazda models and budget-friendly used cars to car loans and Mazda leases and friendly service there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving our team will provide you with high-quality customer service that you deserve.

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