Sandy Sansing Mazda

I have had minimal experience with the sales, however when i go to a dealer maintenance department i expect honest customer service and techs. I have tried on 4 occasions to trust but have been dissapointed each time. Safe to say ill not be coming back. 1st experience i came in for a pre-trip oil change and inspection got my car home to find the drain plug about 5 turns from finger tight and leaking, thought to myself people make mistakes. 2nd came in due to a rough ride ended up being told everything is critical and need brakes front and rear, control arms ect ok resobable i guess. Looked at my brakes to check and good life life maybe 80%. Not happy there. 3rd decided to just throw money at my issues and spent 3500 or so to do control arms, brakes front and rear, tires. Service complete all good i was told my front brakes were good and healthy. Those failed after a month. (Ive got some time Ill do it myself, good to go.) 4th may car had a wild electrical fire smell. Towed it in to have that very specifically diaged. I was told a slew of things to include previous items and missing shims on the front brakes and ac compressor failed, good i know where the issue is but wait. I just did those brakes and i know the harware is in good health and present. Took my car home and sure enough all is there and intact so how are you going to try and charge me 300+ for something that is in fact not missing. Ontop of that you just did my oil change why recommend yet another oil change. Here is my issue i want to go to a dealer service center because im not supposed to have to question your work or ethics its supposed to be a place of trust and care but this is what i get. I dont have all the money in the world and i have my wife and two small children that need this vehicle. So i bring it to you to ensure the it is done correctly. But no i cant do that! Its sad and i wish it were different but its not. Good luck everyone and stay safe!

The staff was amazing, been looking for a car for months and they welcomed me with open arms, I love my Mazda Cx-5!

The staff was friendly and courteous. They kept me informed of the condition of my car and any recommendations needed. I highly recommend this dealership to friends and family.