6105 Pensacola Blvd
Pensacola, FL 32505

Get Directions

Sales: 877-848-6447

Used Cars: 877-848-6447

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 4:00pm

Reviews of Sandy Sansing Mazda

Overall Rating:

4.4 (out of 5)

95% recommend this dealer

774 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Just terrible customer service and everything that you

Reviewed by Bob from Pensacola, FLAugust 20, 2024

Just terrible customer service and everything that you expect when it comes to an untrustworthy car dealer. Contacted the dealership about a vehicle on their website, their sales team reached out multiple times to let me know the car was in stock and did I want to make an appointment to come in and see it so that it was ready when I arrived. Made an appointment for Friday afternoon, took the time off work, arrived at the dealership to discover that the car wasn't even at the lot yet. They tried selling me a completely different car, told me it was a glitch in the system between the online system and theirs and eventually the sales person himself said that the internet sales team will say anything that they can to get you in the door. I think that sums it up.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Bob, with the constant movement of vehicles on our programs, it unfortunate that the vehicle wasn't there for you when you were interested in purchasing. We will pass it along to our staff. We hope you will give us another opportunity when looking for future vehicles.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Just terrible customer service and everything that you

Reviewed by danjacobsAugust 20, 2024

Just terrible customer service and everything that you expect when it comes to an untrustworthy car dealer. Contacted the dealership about a vehicle on their website, their sales team reached out multiple times to let me know the car was in stock and did I want to make an appointment to come in and see it so that it was ready when I arrived. Made an appointment for Friday afternoon, took the time off work, arrived at the dealership to discover that the car wasn't even at the lot yet. They tried selling me a completely different car, told me it was a glitch in the system between the online system and theirs and eventually the sales person himself said that the internet sales team will say anything that they can to get you in the door. I think that sums it up.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We regret you had a bad experience purchasing a vehicle at the dealership. We understand you spoke with dealership personnel regarding the issues. If there is anything further, we can do for you, please contact us at any time.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My salesman Alex Floyd was very kind and extremely

Reviewed by Mmwilliamson66August 15, 2024

My salesman Alex Floyd was very kind and extremely professional. Alex made the buying process very easy and enjoyable. I would highly recommend Alex and Sandy Sansing Mazda to everyone.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the 5 -star review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sandy Sansing Mazda

Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what Sandy Sansing Mazda can offer you!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top