Mazda of Gainesville

I had a great experience with purchasing a used auto at the now Maza of Gainesville. The entire team worked hard to earn my business. Thanks to all involved.

The worst experience was buying a vehicle from this dealership to get the product I wanted, and I purchased based on promises made repeatedly during the sale, which influenced my decision to buy a more expensive vehicle. When that was NOT honored, I expected the GM to say nothing more than to make it correct, no matter what it takes, regardless of nonsense. Instead, I was revictimized by the GM, who expected to dictate terms I was not having. It quickly deteriorated with the GM berrating me with laughter. In two weeks, NOT ONE follow-up or return call to walk me through the vehicle, set an appointment, deliver accessories, let alone check in or thank me again for my business. I even had to connect my OnStar myself and the corporate GMC to verify that certain items were to come with my vehicle. I wanted the product I received, the items, and the treatment to be resolved to my satisfaction. It seems the GM wanted to play attorney, hearing the issue five minutes into our conversation instead of addressing the resolution and hiding behind the ownership change as to the reasons for poor treatment, which, to me, are excuses, no resolution.

I recommend you to coming in GMC to trade your vehicles, because I traded my car for a new car with little credit I have so you can do it too.