Tustin Mazda in Tustin including address, phone, dealer reviews, directions, a map, inventory and more

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28 Auto Center Dr
Tustin, CA 92782

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Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Tustin Mazda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

6 out of 7 people said they would recommend this dealer

1 (out of 5)

Tustin Mazda sold us a Lemmon

Reviewed by Dong sales manager in Irvine CANovember 16, 2020

PLEASE DO NOT BE FOOLED BY ALL THEIR FAKE GOOD REVIEWS BECAUSE THEY SOLD US A LEMMON AND NOW MIKE T THEIR SERVICE MANAGER IS REFUSING TO SERVICE OUR VEHICLE. Unfortunately wife and I spend our life savings to purchase a vehicle from Tustin Mazda and it turned out to be a Lemmon. It has several safety issues and one of them happens to be the brakes. We took it in several times for repair and Mike T their service manager was dishonest about it and claimed that he was not able to duplicate any issues until I confronted him with a video. So since I lost trust in them I decided to take our vehicle to Tuttle click Mazda in Irvine and they tried to play agents for the manufacture and also refused to service our vehicle. Their reason was that if we bring in our vehicle for the third time it would fall under the Lemmon law lol. To make matters worse their service advisor Rich R told me off and hung up the phone on me. Since we purchased our vehicle from Tustin Mazda and since we have a written contract from them that states that we can bring in our vehicle fo a service we contacted them again and again Mike T refused service ago. He was trying to pull a fast one on us by stating that only Mazda's service advisor from the corporate office can look at our vehicle. Which is very suspicious and can not be trusted based on our past experience. In addition our Lemmon law attorney advised us not to have any communication with their manufacture because our case is against them. From the one we had a horrible experience at Tustin Mazda became their finance lady name Lori was rude to us then they sold us a Lemmon and now their service manager is being rude to us and refusing to service our vehicle. So save yourselves a Headache and avoid purchasing a Mazda.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Tustin Mazda Experience

Reviewed by Mazda fan in Orange county, CAOctober 30, 2013

I purchased a vehicle from Tustin Mazda about a month ago. Just wanted to write you and let you know the experience I had shopping with you guys was awesome. Rossi was my salesman and he was extremely helpful throughout the whole process. He made sure I got the car I wanted at a great price. I absolutely love my Mazda 3! You run a great dealership there with great people. I will definitely recommend you guys to all my friends. Thanks! Ariana V

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great experience at Tustin Mazda

Reviewed by Alyssa Dean in Orange, CaliforniaSeptember 19, 2013

As soon as i walked into Tustin Mazda i was welcomed with open arms. I was a first time buyer so naturally i was a little nervous. The entire staff was very helpful and they made me feel at ease during the whole experience. Everyone there seems to be looking out for your personal well-being and is determined to get you the car you want. Kevin Keough, a member of the staff, helped me through the entire process start to finish and was a great person to do business with. Overall- Great Service!

Customer Service 5

Buying Process 4

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Tustin Mazda

"We like covering all our bases here at Tustin Mazda, and that's why we offer a wide variety of options and services to our customers throughout Orange County. We stock the newest Mazda models as well as an impressive selection of used cars on our showroom floor. Even if you're not in the market for your next vehicle, we're still here to offer you the expertise of our onsite Mazda service center as well as the convenience of our parts center."

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