4250 Stevens Creek Blvd
San Jose, CA 95129

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Sales: 408-675-5160

Used Cars: 408-329-7708

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun 9:00am – 5:30pm
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Stevens Creek Mazda

Overall Rating:

3.6 (out of 5)

76% recommend this dealer

128 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Stephen at Stevens Creek Mazda was kind, friendly,

Reviewed by Tanya from Vallejo, CASeptember 02, 2024

Stephen at Stevens Creek Mazda was kind, friendly, knowledgeable, easy to talk to and the best thing of all… not pushy! He was an absolute joy, and was comfortable to take a test drive with. He answered all of my questions patiently and he worked with me to make the financial end work for my needs. In addition, Ricky in Finance made the process of dealing with the contract simple and easy. I’m super grateful for the whole experience and would absolutely recommend Stevens Creek Mazda and Stephen in particular to anyone looking to purchase a new or used car!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Mazda is a long way from luxury brand service.

Reviewed by John Dowhe from San JoseOctober 08, 2023

Was considering spending $60k on the new CX90 PHEV and scheduled a 9 am test drive with the receptionist in store. When I returned less than two days later the store was empty at 9:10 and I found out that the sales guy I was scheduled to drive with was in Mexico. Mazda has a long way to go if they want people to think they are a luxury brand and asks luxary prices.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We are sorry to hear about your experience, John. At the Del Grande Dealer Group, we pride ourselves on making sure our guests are happy. We would love the chance to resolve your concern. Please send your contact info to social@dgdg.com and we will have a member of our store or DGDG leadership reach out to you directly to understand the best next steps. Thank you!

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Customer Service!

Reviewed by Michael S from Santa Clara, CAJuly 31, 2023

After a rear-ending accident left my car totaled, I needed a new vehicle and the first place I went was Stevens Creek Mazda. I have been a customer at this dealership before, and once again - I wasn't disappointed! Albert met us in the lot and was very helpful in finding us a vehicle that matched everything on our list. From there he was extremely helpful and low pressure in making sure we got the best deal possible. He even offered options that helped shave down the price to exactly where we were comfortable. Overall it was the easiest, most stress-free car buying process I've ever experienced! I would absoultely reccommend coming to Stevens Creek Mazda for your next vehicle purchase, and when you do - ask for Albert! He was fantastic and I look forward to working with him again in the future.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for the nice review and feedback, Michael! We love hearing that you had an easy and hassle-free car buying experience!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Stevens Creek Mazda

At Stevens Creek Mazda we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest we have established a web site that will not only help you find the right new car or used car in the San Jose area that you are looking for but also help you with financing car repair and service and locating the correct car parts. If you can't find what you are looking for be sure to use our CarFinder for assistance locating the perfect Mazda vehicle for you. With the CarFinder we will let you know when the vehicle arrives that matches your search. Proud Member of DGDG.com. Be Happy!

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