Galpin Mazda in North Hills including address, phone, dealer reviews, directions, a map, inventory and more

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8425 Sepulveda Blvd
North Hills, CA 91343

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Sales: 855-871-4135

Used Cars: 855-871-4223

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 3:00pm
Tue 7:00am – 3:00pm
Wed 7:00am – 3:00pm
Thu 7:00am – 3:00pm
Fri 7:00am – 3:00pm
Sat 8:00am – 3:00pm

Reviews of Galpin Mazda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

50 out of 52 people said they would recommend this dealer

1 (out of 5)

Intentionally Deceptive Without Regard

Reviewed by Debbie in Van Nuys, CAJune 12, 2020

Galpin Mazda intentionally gave misinformation costing me thousands of dollars in order to create a situation where I was helpless other than buying a new car. I had a great experience 3 years prior when I purchased last. The attitude of the dealership has completely changed since then.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Bad experience - BEWARE!

Reviewed by Danny Talamantes (Service Advisor) in Los Angeles, CAFebruary 23, 2019

I recently took my 2018 Kia Stinger here for service (I purchased at Galpin Kia before it closed down and they are referring Kia owners here for service). I dropped it off at 1:30pm and was told it would be 60-90 minutes so I decided to walk down the street and grab lunch. An hour later I was back in the service waiting area. Two hours after I left my car and I'm told it will be another 5 minutes, 30 minutes later the service advisor asks me why I don't have my car yet. another 30 minutes and I'm told "we have a problem with your car, ANOTHER CUSTOMER HAS TAKEN IT!!!!" Seriously!!! Apparently they had done paperwork, handed over the key, the guy had walked over to my car, driven to the exit which has a guard that scans your VIN and cross checks it before he lifts the arm for you to drive out. They said they had called him threatening to call the police and much later that they spoke with him and he was 15-20 minutes away. About 4:30pm after nearly two hours, and 67 miles of joyriding, my car is returned. A 20 something kid gets out and I go off (my car has 3800 miles on it ALL driven by me), he just stands there and repeats "sorry" to every comment I make. The service manager starts backing him up saying 'he was confused', 'he made a mistake'. He took a Silver Stinger when he dropped off a white mazda!!!! The service manager tells me 'obviously we'll give you a tank of gas to make things right' (no joke). So I am now going over every inch of the car inside and out and the kid and manager walk away. Next thing I see the kid driving off in his car, security opens the gate and they let him go. I have NO IDEA what was done in, with or to my car during the time he had it. I would advise anyone planning on using this place to think very carefully because they do not take care of your property. Be warned!

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great and affordable rates

Reviewed by Viktar Murashka in NorthridgeDecember 11, 2018

We were looking for a new car with affordable rate of payment. David Abdullaev was the right guy to approach, he explained all of the comforts of the new 2018 Mazda CX-5 and helped us to get this pretty car with the lowest rate of interest. Over all this was a great experience to see all of the dealership recommended cars

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Galpin Mazda

When Bert Boeckmann entered the car business almost 60 years ago, he set out with a purpose to incorporate a set of core values into every customer's buying experience. His commitment to integrity, honesty, loyalty, and transparency earned him a valuable reputation and a life long customer base.

At Galpin, we strive to serve each and every customer as if they were family. Our dedication to the community and quality has earned us the prestigious standing as an automotive industry leader. So feel free to stop by and experience the Galpin Difference. We hope to prove our commitment to you, and earn your trust as a Galpin partner.

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