Diamond Mazda in Lancaster including address, phone, dealer reviews, directions, a map, inventory and more

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1015 Auto Mall Dr
Lancaster, CA 93534

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Sales: 661-952-7222

Used Cars: 661-952-7185

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Diamond Mazda

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

44 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I went into Diamond Honda to upgrade our car.

Reviewed by robertJanuary 16, 2023

I went into Diamond Honda to upgrade our car. Ms. Hile assisted me with the hole transaction. Ms. Hile was very professional, courteous, and knowledgeable of all the aspect of the transactions needed to put me in a new car. I would recommend Diamond Honda and especially Ms. Hile.šŸ˜€

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Robert, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 952-1396

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Gio did an amazing Job helped me with a part I was

Reviewed by SarahSeptember 08, 2022

Gio did an amazing Job helped me with a part I was looking for. Blessed he is a good person.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Cesar Caceres - GM ccaceres@daliaauto.com (661) 945-7590

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I drove an hour to buy a used car from Diamond Mazda.

Reviewed by Stuart GJune 16, 2022

I drove an hour to buy a used car from Diamond Mazda. I drive it and tell the salesperson I'll take the car at the price advertised on their web site as well as on CarGuru. I had noticed a price $4000 higher on the car. The salesperson tells me that there is $4000 of dealer added accessories. I told her I didn't want them and that I just wanted the car at the advertised price. I then spoke with the sales manager who said he is happy to sell the car at the advertised price but I have to buy the additional items in order to buy the car. He points me to the disclaimer listed under "details" on his web site. That disclaimer said nothing about added items on the car. He then admitted that they buy these cars and list them for way under Kelly Blue Book for a certain amount of time so they can "get eyes on it". Then they increase the price online which he said they are doing tomorrow. I know that some car buying sites allow users to search for "great Deals" based upon the advertised price compared to the Kelly Blue Book price. This seems to be a method of attracting attention to their dealership by listing cars at prices they have no intention of honoring. He then said that he was exercising his right to not sell me the car for the advertised rate. The sales person told me that they add a bunch of garbage items to every car they sell. In my opinion, this type of conduct is a clear violation of CA Business and Professions Code 17500 which can lead to criminal and civil prosecution. As I saw it, the conduct of this dealer puts all potential customers at risk. Read some of the other recent reviews and you start to see a pattern. Stay away from this dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing this review regarding your experience with us. Iā€™d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Diamond Mazda

Diamond Mazda in Lancaster, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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