Mazda of Escondido in Escondido including address, phone, dealer reviews, directions, a map, inventory and more

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1560 Auto Park Way
Escondido, CA 92029

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Mazda of Escondido

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.9 (out of 5)

8 out of 11 people said they would recommend this dealer

1 (out of 5)

Terrible dealer

Reviewed by colleenpt in San DiegoJanuary 23, 2021

Stay away from this dealership. Especially their salesperson Patrick Howard. While shopping for a new CX-5 I was in touch with internet sales at each of the county's mazda dealerships. I knew what I wanted, didn't need to test drive and was ready to purchase. Most were quick, professional, and honest. Not Patrick. Patrick practices all the scummy salesman stuff you'd expect at a no-name corner used car lot. He told me the car we had discussed sold (even though he had just emailed me that morning to see if I was still interested) and that he had no other inventory that fit my criteria (obviously untrue after me asking for best price and Patrick knowing I was shopping around). I contacted the dealership with another email address and WOW, they had like six cars available that would've worked for me including the one that he said was SOLD. Lies lies lies. Made my choice in who to give my business to much easier! I ultimately went to Bob Baker Mazda, got an amazing deal through Fred Bandi who was quick, honest, and professional. In and out in a hour there. Take your business to someone who clearly wants it and will take way better care of you than this place.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Drop in Standards

Reviewed by Frankie in Carlsbad, CaliforniaApril 03, 2020

I had to delete a previous 5-star review and replace it was this one-star review. It saddens me that the level of trust and honesty that made me drive out of my way to get my car serviced here, albeit for a higher price was put into question during my last visit. Ever since I bought my car from this dealership years ago, I have been servicing it there despite the higher service costs. The reason is simple, I felt a certain level of honesty and trust. Honesty is a commodity that is hard to come by and I don't mind paying more for it. Ever since Andrew Peet, their then service manager left the company, it has not been the same. I could care less about smiles, good coffee, and comfortable seats. I value honesty and trust above those little gimmicks. I brought my car here to have a new fog light cover installed. It is basically a very simple install that could literally take 20 seconds to pop in. You literally just pop it in. Yet, the service manager assuming that I was ignorant as to how it was done, gave me the impression that it was major labor, etc. One bad experience isn't enough to dismiss them so I went there to have one of my headlights replaced and the idiot(new guy) that was typing the order put $241 as diagnosis costs. I wonder what I would be charged for punctured tire diagnosis. It seems like honesty, good customer service, trust is something that has to be reinforced regularly to keep up with standards. I do not plan to return here. My car is 5 years old and I plan to buy a new one, I will go elsewhere. Very disappointed.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Very Happy with my purchase!

Reviewed by KRISTA in OCEANSIDE CA 92056October 28, 2019

Very happy with my experience and purchase with Mazda of Escondido. I found my car online and sorted out all the details and information with Patrick over the phone for a few days. After being able to meet my purchase price and payment I had wanted agreed to buy the car I wanted. They had all the paperwork ready for me when I arrived and I had already been approved for financing. Was in and out with my new car in about an hour. Highly recommend this dealership. My most pleasant car buying experience to date.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Mazda of Escondido

Mazda of Escondido is the leading Mazda dealer in Escondido, CA. Your satisfaction is our goal!Still deciding on which Mazda you?d like to be driving? Searching for OEM factory rebates? Are you comparing lease programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more, look no further than Mazda of Escondido. Our team is professional, offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.

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