AutoNation Mazda Carlsbad

In comparison with my experience with other car dealers, I rate Mazda Carlsbad above all the others. No pressure. Pleasant atmosphere. Accommodating. Easy to deal with. And good follow up to be sure I am satisfied and if I have an need for help. It is helpful to have the assurance that I can easily get answers to questions, etc.

Service department, Saul was my advisor for today, he is an extremely personal young man who is on top of his game to make your experience a pleasant one. He has a lot of organic talent and should be mentored to learn new skills in the organization. He has the talent to excel if given the opportunity to learn the steps. He deserves 5 star.

I purchased a car from car nation Carlsbad Mazda. The car had a broken headlight which, surprised me the car made it through their supposed ?100 point inspection?. I still purchased it under the pretense they would replace the headlight within 3 days. Well, that was two weeks ago, and I have not recieved one phone call from the people at the dealership regarding the status of the car. I have called many times and no one is willing to help me. The last call I made, a sales lady told me her manager would call me once he was finished working with a customer. That was three days ago. I would give them a zero if it were an option.