1301 S Wilmot Rd
Tucson, AZ 85711

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Sales: 520-690-5002

Used Cars: 520-690-5002

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Jim Click Mazda East Tucson

Overall Rating:

2.7 (out of 5)

50% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I bought a new car from Jim Click which includes oil

Reviewed by fuddman_57August 24, 2024

I bought a new car from Jim Click which includes oil changes for life. I am able to take my car to any of their dealership for the oil change, sounds great. Here's my story, I have my driver settings set a way that I can control the car without fighting the car (steering itself to stay in lanes). Everytime Jim Click changes oil they disconnect battery which resets all car settings, twice this situation almost caused an accident leaving dealership, and my request not to disconnect battery falls on deaf ears. A manager told me about the procedure to disconnect battery and they WILL NOT change procedure even when requested, and when I tell them that I don't feel safe about how they change oil. I am told maybe I should go elsewhere for my oil change, maybe it will take some getting hurt or someone taking legal action. That's my story, judge for yourself.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service, very attentive, I can’t say enough on

Reviewed by billyz6565July 16, 2024

Excellent service, very attentive, I can’t say enough on how I was treated and the excellent service we received, thank you Mr.Bradley

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Took car in for a flat repair.

Reviewed by nicenwise1March 23, 2024

Took car in for a flat repair. Was told that a new tire was needed. Paid for tire and charged more than quoted. Next day tire flat again! When taken some place else, a leaky valve was found. New tire was not needed. Isn't that just SWELL? ZOOM ZOOM is DOOM DOOM!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jim Click Mazda East Tucson

Welcome to Jim Click Mazda, Tucson's ONLY Mazda Dealership. We offer the entire lineup of quality Mazda vehicles, a Full Service and Parts Department including Certified Technicians, and a world-class customer service experience. Come visit our convenient location at 22nd and Wilmot today!

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