Maserati of Washington

I had solidified a deal with Rafael Garcia in sales during the course of 8 days on a 2014 Audi RS5 that had been sitting at Maserati of Washington for over 5 months. We had discussed the trade in, applied and got approval for financing, and they even rejected a security deposit to hold the car (I am over 9 hours away). To add insult to injury, a friend and I re-arranged our entire weekend as well as put new tires on my trade-in to make this deal happen. On Friday evening before leaving for a 9 hour road trip, I received a text that the car was sold. Upon calling the dealership, the GM, Khoa Tran, abruptly and unapologetically said, "We don't take deposits. It’s an unfortunate circumstance." What an unprofessional and unprecedentedly terrible way to do business. Not surprising as you can read it in numerous other negative reviews online as well.

BEWARE of EXTREMELY UNETHICAL SALES PRACTICES! I helped my son solidify a deal with Rafael Garcia in sales during the course of an entire week on an Audi RS5 that had been sitting at their dealership for over 5 months. They discussed the trade in, had him apply for financing and even rejected a security deposit to hold the car (we are 9 hours away). To add insult to injury, my son and a friend re-arranged their entire weekend and put new tires on his trade in to make this deal happen. On Friday evening before leaving for a 9 hour road trip, he received a text that the car was "sold". Upon calling the dealership, the GM, Khoa Tran simply abruptly and unapologetically said, "We don't take deposits." What an unprofessional way to do business. Not surprising as you can read it in numerous other negative reviews online as well. DO NOT BUY from this money hungry dealership with a lack of character and integrity. We will be filing with the FTC, State Attorney Generals Office, BBB and Google as well.

BEWARE of EXTREMELY UNETHICAL SALES PRACTICES! I helped my son solidify a deal with Rafael Garcia in sales during the course of an entire week on an Audi RS5 that had been sitting at their dealership for over 5 months. They discussed the trade in, had him apply for financing and even rejected a security deposit to hold the car (we are 9 hours away). To add insult to injury, my son and a friend re-arranged their entire weekend and put new tires on his trade in to make this deal happen. On Friday evening before leaving for a 9 hour road trip, he received a text that the car was "sold". Upon calling the dealership, the GM, Khoa Tran simply abruptly and unapologetically said, "We don't take deposits." What an unprofessional way to do business. Not surprising as you can read it in numerous other negative reviews online as well. DO NOT BUY from this money hungry dealership with a lack of character and integrity. We will be filing with the FTC, State Attorney Generals Office, BBB and Google as well.