4180 E 96th St
Indianapolis, IN 46240

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Sales: 855-871-5825

Used Cars: 888-882-2640

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Napleton Maserati of Indianapolis

Overall Rating:

4.1 (out of 5)

90% recommend this dealer

160 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mark was always available and responsive always returned

Reviewed by Hleidel39@gmail.com from Winter Park FlSeptember 10, 2025

Mark was always available and responsive always returned my phone calls and provided answers in a timely manner.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Avoid this dealership.

Reviewed by mroesler63June 11, 2025

Avoid this dealership. I recently purchased a Maserati quattroporte. It took more than 2 months to receive the paperwork. And there were a couple of service issues that were handled very poorly. Not only did it take multiple visits to fix the issues, but they tried to pass off something as being fixed, when it wasn’t. Also, getting a return phone call from sales, service, and even the general manager took at least 3 days. This happened on multiple occasions. Buyer beware!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we regret to hear that you had this experience with us. Please reach out to us at (317) 669-0115 when you can so we can address this situation directly. Thank you and have a great day.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Steve Larson took great care of us!

Reviewed by drjohnson_1390March 14, 2025

Steve Larson took great care of us! Great customer service! This makes buying a car more fun!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton Maserati of Indianapolis

The Napleton Automotive Group has been in business for over 90 years, thanks to a dedication to customer service and a commitment to the community. Napleton Italian Imports has a huge selection of new vehicles in stock, along with a wide variety of pre-owned vehicles to suit any budget. We also service all makes and models.

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  • No cost, no-hassle negotiation
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