3021 W Washington St
West Bend, WI 53095

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Sales: 262-346-9894

Used Cars: 262-346-9894

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Gordie Boucher Ford Lincoln of West Bend

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

2835 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

If you’re looking for a good experience with trustworthy

Reviewed by BRYAN.JENZDecember 14, 2025

If you’re looking for a good experience with trustworthy people, this is the dealership you should visit. Great experience from start to finish.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My car has been in the shop more than I care to remember

Reviewed by faragherDecember 12, 2025

My car has been in the shop more than I care to remember recently, and through every appointment I've been treated exceptionally well, and they've managed to not only find obsolete parts I needed, but did so at a very reasonable price. They discussed my options and always made me feel like they were there to help me keep the vehicle on the road, as opposed to simply doing a job.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

John is always helpful and keeps me informed.

Reviewed by AmPanAutumnDecember 09, 2025

John is always helpful and keeps me informed. It is appreciated. Thank you for your service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gordie Boucher Ford Lincoln of West Bend

Welcome to Gordie Boucher of West Bend! Located in West Bend WI Gordie Boucher of West Bend is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gordie Boucher of West Bend a good one ? for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you?ve come to the right place.

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