Alphorn Ford-Lincoln in Monroe including address, phone, dealer reviews, directions, a map, inventory and more

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N2985 18th Ave
Monroe, WI 53566

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Sales: 608-336-3047

Used Cars: 608-336-3049

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 4:00pm

Reviews of Alphorn Ford-Lincoln

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

91 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Salesperson and Financial department

Reviewed by Suzy Turpin from Shullsburg, WiJuly 23, 2022

Ryan made us very comfortable with purchasing this car . My daughter is very happy with everything he and the financial department did to help get her first car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Suzy, thank you so much for your positive comments about Alphorn Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Go somewhere else...

Reviewed by DC from Madisom, WIJuly 17, 2022

Would recommend staying away...the salesman was nice but everything else was terrible, especially their service department. My Wife recently purchased a vehicle from them, and it has been a giant pain. One of the tires had a large gouge in the sidewall that never should have passed their "safety inspection", makes me concerned at what other safety issues were overlooked or ignored. They did replace that tire at no cost but she had to drive it for over a week on the unsafe tire, thankfully it did not blow out in the meantime. The vehicle was also filthy inside when she looked at it but the Salesman promised they would detail it for her before she took it home, they did an aweful job. I found garbage and kids toys shoved under all of the seats, there was dried soda between all the back seats and just general filth through out the entire car. They offered to re-detail it when they repaced the tire, it looked no better than the first time they attempted to detail it! The car was just as filthy inside as when she dropped it off, they put ZERO effort into cleaning it...again. The battery was also so corroded that it went bad within two weeks, had to drop $130 to replace it on a car we just bought. That also should have never passed their inspections! This is the kind of service i would expect from a small sales lot, not an actual Ford dealership!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (608) 325-9191 so we can work towards a resolution. We look forward to hearing from you. Take care!

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Edge ST

Reviewed by Larry from Byron,IlJuly 15, 2022

I got a Great deal on a 2022 Edge ST! I shopped all over and i got the suv i wanted and the deal too!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Larry, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Alphorn Ford-Lincoln

Welcome to Alphorn Ford-Lincoln! Located in Monroe WI Alphorn Ford-Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Alphorn Ford-Lincoln a good one ? for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you?ve come to the right place.

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