Dorsch Ford Lincoln KIA in Green Bay including address, phone, dealer reviews, directions, a map, inventory and more

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2641 Eaton Rd
Green Bay, WI 54311

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Sales: 920-471-4806

Used Cars: 920-471-4892

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 6:30am – 5:30pm
Tue 6:30am – 5:30pm
Wed 6:30am – 5:30pm
Thu 6:30am – 5:30pm
Fri 6:30am – 5:30pm
Sat 6:30am – 4:30pm

Reviews of Dorsch Ford Lincoln KIA

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

108 out of 128 people said they would recommend this dealer

1 (out of 5)

not a good experience

Reviewed by Sam in Green BayJanuary 14, 2021

I had an appointment for 10:45 and arrived at 10:30. I needed a check on an electronic component, also tire and wiper component checked. Was quoted $150 and 1 1/2 hours. Waited in lobby. 3 hours later (1:32pm) service advisor finally gave me an update. No communication prior to that. Waited a little over 1 hour more before I was given my vehicle back. Finally, at 2:40 i left. 4 hours and 105 dollars later I left with my unwashed car, tires and fuses checked. wiper motor checked and an air filter. It took 4 hours with an appointment. I realize you were busy but again, 4 hours with an appointment for an air filter and fuses checked. Others were coming and going but I waited and waited. I think i was forgotten or other vehicles were worked on before mine because it took 3 hours for an update. I was told by the advisor that they needed to "get the right person on it" That's insulting. I'm smart enough to realize it doesn't take more that any technician you have working there. Almost anyone could have handled it. I know I don't have the right customer profile and I don't have a lot of money to spend but, I would have liked a small amount of consideration. I took a picture of the company mission you have above the door between the customer waiting and the service area. I can understand missing on one or two of those but you missed on almost if not all of those. In the past I have given you good reviews but this time I'm sad I had to write this one.

Customer Service 1

Buying Process N/A

Quality of Repair 3

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Exceeded Expectations

Reviewed by JPagel in Howard,WIJuly 01, 2020

We were in search of another Acadia and found a wonderful white one at Dorsch West. Dan was our salesman and was wonderful to work with.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

4 (out of 5)

2015 TOYOTA RAV4

Reviewed by james Abeyta in Sturgeon BayNovember 24, 2018

I was quoted one price over the phone, but after I arrived I was given a different price. I eventually got the price I was originally quoted but I had to threaten to leave.

Customer Service 4

Buying Process 3

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Dorsch Ford Lincoln KIA

Dorsch Ford Lincoln Kia is proud to serve our customers around the Green Bay area and worldwide as your certified dealer for over 50 years. At Dorsch Ford Lincoln Kia we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including our quick lube center. Dorsch Ford Lincoln Kia, your certified dealer, serving the Green Bay area.

Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Dorsch Ford Lincoln Kia.

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