Eau Claire Ford in Eau Claire including address, phone, dealer reviews, directions, a map, inventory and more

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2909 Lorch Ave
Eau Claire, WI 54701

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Eau Claire Ford

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

99 out of 108 people said they would recommend this dealer

5 (out of 5)

Pleasant Expierence

Reviewed by Brian smith in Barron, wiApril 17, 2021

This dealership was very Friendly and extremely helpful in our buying experience! Robert was wonderful to work with I cant wait to go back to buy our next vehicle!!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Chevy equinox/mistake

Reviewed by Darren in Eau ClaireJuly 10, 2019

I bought a car from ec Ford in December. the car started acting up in January. I brought it back to them to see what the issue was. they told me the timing chain was going out. Asked if they were going to help at all and they said there's nothing they could do. Offered to see if they could help get me a discount on the parts. replacing the timing chain I was quoted 2500. Fast forward to the first part of July this year and the transmission went out. Got estimates from three different places and I am being told roughly 3000 to get the transmission replaced. went and tried talking to them again to see if possibly they'd give me a break on part of it. and nothing. yes, I understand it's a used vehicle but when you spend over 10k on something and have two major issues happen within 6 months of purchase it would be nice to hear something other thank tough luck. I've been buying cars there since it was Jim Carter Ford and I will never recommend another person there. Sidenote, their sales staff was excellent in selling me the vehicle.

Customer Service 1

Buying Process 4

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)


Reviewed by Chris Larson in Eau Claire, WISeptember 11, 2017

The service is always very professional. Very clean environment.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Eau Claire Ford


-One low price, plain and simple always. Whether you are 18 or 80 you get the same price, up front, in writing, everyday!
-Relaxed shopping experience. Relax, our sales team is here to help you make a wise choice and they're paid based on how satisfied you are, not on how much you spend.
-Affordable financial solutions for today and your future. Competitive financial services to meet your budget and evaluate your options. Your choice and your credit history won't change the price of the vehicle.

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