Thornhill Ford Lincoln in Chapmanville including address, phone, dealer reviews, directions, a map, inventory and more

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500 Ford Fairlane Corridor G
Chapmanville, WV 25508

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Sales Department

Sun 1:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 7:00pm
Fri 8:00am – 5:30pm
Sat Closed

Reviews of Thornhill Ford Lincoln

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

61 out of 69 people said they would recommend this dealer

5 (out of 5)

Great Experience

Reviewed by Angela in Spencer WVAugust 09, 2020

The salesperson and financial guy we dealt with were great. We ended up buying a 2018 Ram from them. They were not a bit pushy like other car lots can be. We are very satisfied with the outcome and with how we were treated after we drove an hour and a half just to look at the truck we bought

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Bad Experience!

Reviewed by High Country in ChapmanvilleMarch 29, 2020

I was looking to buy a used truck and they happen to have one that I liked so after a quick test drive the truck had a bad shimmy at 65-75mph , so I requested a new set of tires that I was willing to purchase with the truck and requested a Highway tread tire...(Michelin , BF Goodrich ,ECT. something that rides great!) , tires were ordered.....(Next Day) I arrived ready to take delivery only to find that the tires were rough tread all terrains ( No Communication from finance manager to service department ) this did not correct the shimmy , salesman said he would have the inside of the truck detailed and ready ( Truck was never touched inside) now the service guy and finance manager are involved and it has a bent rim to which I ask when will he be here to pick it up....TONIGHT! he's on his way to get it , put me in a new f150 that's nice but not what I was looking to buy and nowhere near the trim truck i was looking at ( The other 6.2 sitting on there lot would have been a much better choice ) The following day I call and request to have my truck ( the truck I drove on the lot) so I run over at lunch and sure enough the truck they were going to pick up was still there hiding in service , One elderly gentleman was running around trying to get me takin care of all the while (2) sitting in office scrolling phones , Finance manager standing in other office sipping coffee while other scrolls phone , (3) salesman sitting at a table scrolling phones , (1) smiling face , The Lady at the front desk....my truck was not ready and a dealer tag was left on it so I had to return the following day to correct that......They truly showed no interest in what was important to the customer and only wanted to make that sale.....Buyer Beware...The worst car buying experience I have ever had. ( Did not purchase).

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Great Service

Reviewed by Dale Christian in Harts, wvMarch 30, 2017

Awesome service as always. Service Advisor Kasey is the man!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Thornhill Ford Lincoln

Welcome to Thornhill Ford Lincoln! Located at 500 Ford Fairlane & U.S. 119 Chapmanville, West Virginia, Thornhill Ford Lincoln is proud to be a premier dealer of Ford and Lincoln automobiles throughout central and southern West Virginia, eastern Kentucky and southeast Ohio.

Thornhill Ford Lincoln has experienced tremendous growth and looks forward to continuing to serve the automotive needs of our current and future customers. We value and appreciate the loyalty and confidence our customers have demonstrated through their automotive, service and parts purchases. Thornhill Ford Lincoln will always strive to provide excellent customer service

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