A member of the Cars.com family
A member of the Cars.com family
10601 Midlothian Turnpike
Richmond, VA 23235
Sales: 804-594-8790
Used Cars: 804-594-8758
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 8:30am – 9:00pm |
| Tue | 8:30am – 9:00pm |
| Wed | 8:30am – 9:00pm |
| Thu | 8:30am – 9:00pm |
| Fri | 8:30am – 9:00pm |
| Sat | 8:30am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Richmond, VA that carry Ford, Lincoln
Overall Rating:
4.7 (out of 5)
96% recommend this dealer
1947 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Love the people here.
Love the people here. Always honest and friendly. Both Sales and Service departments. I have never been pressured into unwanted services. Waiting area always clean so I never minded waiting for my vehicles.
Dealer Response
Angela, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maximum rating = 5
So I bought a car on January 2 of this year.
So I bought a car on January 2 of this year. As part of the deal I was supposed to get runningboards and floor mats. It’s now March 20 and neither has arrived. I stopped in the dealership in February to order a cargo mat with my Ford points and they sent me to a guy who said “ I don’t know how to do this yet. I’ll get back to you.” I never heard a word. I had to take the vehicle in for some service work. I asked for a Saturday appointment. When I get the email about the appointment, I’m scheduled for Thursday. So when I called to move it, I’m now pushed out another week. They don’t offer a loaner car unless I want to wait for a month for the warranty service work that makes my car drivable again. When I finally arrive at my Saturday appointment, I drop the car off in the morning. Saturday evening around 8pm, I receive an email saying that I never made my appointment. I called the dealership Monday morning and it takes three people 10 minutes to find my car. Needless to say, I won’t be using this dealership for anything again. The salesman never delivered on their end, and the service department seems lost and confused..
Maximum rating = 5
Salespeople were very helpful and friendly.
Salespeople were very helpful and friendly. My daughter and I are very grateful to our sales consultant, Jerry Smith. Very happy with our purchase.
Dealer Response
Missy, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maximum rating = 5
Sheehy Ford of Richmond is here to meet each of your automotive needs by providing friendly service, precise attention to detail and, of course, a superb selection. So whether you're in the market for a new Ford model, a used car, a replacement part or you just need a quick oil change, be sure to make our Richmond, VA, dealership your first and only stop. The first thing you'll notice when you step into the Sheehy Ford of Richmond showroom is an amazing selection of new Ford models to choose from, including the 2018 Ford Escape, Focus, Fusion, Mustang cars or a 2019 Ford F-150 or F250 truck. We carry a wide range of Ford models near you that make cruising Richmond, VA, Midlothian, Chesterfield, VA, Powhatan and Amelia Court House a more enjoyable experience, and a test drive is never more than an inquiry away, meaning you can learn more about any more you're interested in with ease. We also offer a selection of lifted Ford trucks for sale and have Ford truck specialist on staff. David Willoughby can help you lift, lower, or supercharge your truck. Whatever you are looking for we can help. If a new Ford isn't what you had in mind, then why not take a look at our wide variety of used vehicles? Every one of them a gem, a complex story of previous ownership, with personality emanating from every line and curve, all at very affordable prices. If you're still concerned about payments, our skilled financial team will help you secure a Ford loan or lease that can fit nearly any budget. Want to Talk Auto Finance? Here at Sheehy Ford of Richmond, We're Ready to Help Richmond, VA, Midlothian, Chesterfield, VA, Powhatan and Amelia Court House Drivers Like You. So, you've found the vehicle you most desire. You want to go home in it. We want you to go home in it. But, all the details must be sorted out when it comes to financing. That's where our car loan and Ford specialists step in. We're here to help you by going over every option clearly, and will work hard to find the right plan for you. We want to make your dreams of ownership happen, and this is all part of the Sheehy Ford of Richmond experience we strive for. Of course, financing a car is a big investment, and it isn't something that the average consumer does annually - it's a special occasion. With that said, we make sure to provide support for your vehicle years after its left our showroom in Richmond, VA. At our Ford service and repair center, our friendly professionals match their experience with top-quality auto parts to keep you and your next vehicle together, even longer. So what are you waiting for? Visit our Sheehy dealership near you at 10601 Midlothian Turnpike in Richmond, VA and Sheehy Ford of Richmond will provide you with a helping hand you can rely on. No matter the service, your needs are our priority and we'll do our absolute best to ensure you leave with a smile. Because even though vehicles are what we sell, customer satisfaction is our business.
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