Purvis Ford Inc in Fredericksburg including address, phone, dealer reviews, directions, a map, inventory and more

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3660 Jefferson Davis Hwy
Fredericksburg, VA 22408

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Sales: 540-898-3000

Reviews of Purvis Ford Inc

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

1187 out of 1193 people said they would recommend this dealer

4 (out of 5)

Purvis ford

Reviewed by Jason Sklute in Fredericksburg, VADecember 07, 2020

My last visit to Purvis Ford was disappointing. After expert and professional guidance and explanation from Tony Simms my service rep, the experience was spoiled by a clerk who was more concerned with my not wearing a mask than serving me as a customer. We were social distanced and plexiglass shields were up and I have a medical condition prohibiting masks. I spent over $2,000 in this dealership for maintenance and tiers. and this clerk with her sirly attitude and unprofessional behavior will cost

Customer Service 3

Buying Process N/A

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Purvis...Always Professional

Reviewed by David Brockwell in Fredericksburg, VADecember 05, 2020

Everyone at Purvis is always helpful and accommodating. Visit this dealership!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

2020 Ford F250 Shopping Experience

Reviewed by Dissatisfied in Fredericksburg VAFebruary 19, 2020

Stopped in to look at the new 2020 Ford F250 that was in stock and sitting on the lot. There was nobody available to show the car but there were employees trying to find a sales person. We waited a few minutes and left. I made a follow up phone call to the General Manager, D.E. He was not available so I left a message with my name and number. He never called me back and no one from this dealership ever called back. No apology, No contact. NO SALE

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

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