20403 I-45
Spring, TX 77388

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Sales: 866-868-7056

Used Cars: 877-335-4897

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Planet Lincoln

Overall Rating:

4.1 (out of 5)

94% recommend this dealer

390 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I recently worked with Frances Ramos during my vehicle

Reviewed by LoanTNovember 03, 2025

I recently worked with Frances Ramos during my vehicle purchase, and I couldn’t be more impressed with her professionalism and responsiveness. From the beginning, Frances was extremely efficient in answering all of my questions and made the entire process smooth and transparent. When I arrived at the dealership, the team informed me that they wanted to pause the contract due to a concern they had discovered about the vehicle. I appreciate that level of honesty and integrity — it showed genuine cared about the customer’s experience and safety, rather than just making a sale. In my case, I happened to have a relative with the equipment needed to address the issue, but for others who may not have that resource, its valuable it is to have a dealership that is upfront. Their transparency gave me a lot of confidence in their business practices. In addition to Frances, Marcus and Fred were also wonderful to work with. They were courteous, knowledgeable, and helped ensure that everything was handled efficiently and professionally. Overall, this dealership demonstrated exceptional honesty, responsiveness, and customer service. I would absolutely recommend them to anyone looking for a fair and trustworthy car-buying experience.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Horrible communication, loaners take forever to reserve,

Reviewed by Vroom VroomJuly 26, 2025

Horrible communication, loaners take forever to reserve, can’t fix an issue from day 1, service times take way too long, lots of changeover in service advisor staff. I’ve had to YouTube how to fix an issue and tell them what to do. Planet Lincoln needs to step it up. I love Lincoln vehicles but if you have warranty work needed, go somewhere else! I’m no longer under warranty and will not go back here unless absolutely necessary. I’m not one to leave bad reviews but I’ve had multiple issues over the last 4 years, spoken with customer service and management and it just seems to get worse. Sorry, PL, you’ve had many chances to get it right. I must warn others.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tim Moyer worked hard to find the exact Nautilus I

Reviewed by GaryJune 10, 2025

Tim Moyer worked hard to find the exact Nautilus I wanted. He is definitely dedicated to produce a very positive car buying expweience

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Planet Lincoln

Experience our exclusive innovative concierge services that modernize and streamline the automotive purchasing process. We shop the competition regularly to guarantee the best possible market value. The competitive Planet Market Price is then clearly displayed on every vehicle and at PlanetLincoln.com.
Our concierge associates do not work on commission and they are empowered to manage your entire purchase experience. Their goal is to assist you in finding the least expensive vehicle that meets your wants and needs. They will process all your paperwork and financial needs swiftly efficiently and professionally.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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