Bluebonnet Ford Lincoln in New Braunfels including address, phone, dealer reviews, directions, a map, inventory and more

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351 S Interstate Hwy 35
New Braunfels, TX 78130

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 8:30pm
Wed 8:30am – 8:30pm
Thu 8:30am – 8:30pm
Fri 8:30am – 8:30pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 12:00pm

Reviews of Bluebonnet Ford Lincoln

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

708 out of 720 people said they would recommend this dealer

1 (out of 5)

Buyer Beware...

Reviewed by InformedBuyer in New Braunfels, TXSeptember 15, 2020

Buyer Beware... I recently dealt with Bluebonnet Ford several times while looking to purchase an F-150. Here's what you can expect... * As soon as you walk in the door, you'll be surround by predatory sales reps * Prices are guaranteed to be lowest around, except a real quick search on CarGuru's or TrueCar will show that this dealership is consistently $3-6K more than other dealerships *Staff was rude and hesitant to allow test drives *As an informed buyer who had done research, I was constantly met with an attitude from the sales rep who was *gulp* trying to assist me *Sales reps knew next to nothing about the vehicles, only what they could pull up on the web page *If you mention any other dealerships, they will quickly belittle them and throw shade about extra fees and other nonsense (which they in fact due) *Despite being higher than any other dealership out the door, they will continually (and rather old fashioned) guarantee that they are "taking a loss." *Generally, it felt as if I was doing them a favor to buy...it was very clear that they didn't care for my business Remember, someone is paying for that massive, mansion of a dealership. If you really want to save money and enjoy purchasing your vehicle, do some research and go to a place that wants to serve you!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

OIL CHANGE AND RECALL FIXES

Reviewed by JERRY g in NEW BRAUNFELS TXJuly 20, 2020

I sat down with the service Rep, Joe Alveolar, I think was his name. First I told him I wanted to get a service, then told him also I wanted to get any Recalls needed taken care of. He wasn't the friendliest guy I ever met but that's the way things are these days. He told me it would take 2 1/2 hours. I told him okay and decided to wait. After waiting for a little over 2 hours I decided to ask Joe to check on my vehicle how much longer it might be. He looks up from the phone and told me he had been looking for me, it was finished and in the back. I was waiting the whole time just outside his office and I know he didn't make any effort to find me. When I went to the cashier to pay, lo and behold, NO Service had been done. Of course I got angry after waiting so long. BAD BAD experience. I guess I'll find another ford deal;er to take care of my truck. And I don't want to sign up for yelp.

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great Service, Wonderful Experience!

Reviewed by Jesse and Janie Gonzales in San Antonio, TXFebruary 26, 2014

We had a very pleasant experience in purchasing our vehicle from Bluebonnet Ford in New Braunfels. The salesman, Bill Turner, was excellent in providing expert information that led to the purchase of our 2014 Expedition. We were very pleased with our entire experience at the dealership and would highly recommend this dealership.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Bluebonnet Ford Lincoln

Welcome to Bluebonnet Motors.

Bluebonnet has been in business since 1984. We are committed to offering our customers the very best service at the very best price. We know the conerstone of our business is You, the customer. Bluebonnet is a 12 time President's Award winner, plus we are America's only 4 time Triple Crown Award winner for sales volume and customer satisfaction. Bluebonnet is one of the Top 100 volume Ford stores in the USA and leads South Texas in F-Series pickup sales. Bluebonnet benefits include...

- Price is the Difference
- For 27 years Bluebonnet has been offering customers the best deals in South Texas.

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