6000 19th St
Lubbock, TX 79407

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Sales: 806-451-4430

Used Cars: 806-451-4531

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gene Messer Ford of Lubbock

Overall Rating:

4.7 (out of 5)

88% recommend this dealer

1849 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Took care of my oil change.

Reviewed by vegasroy31December 30, 2025

Took care of my oil change. They where busy so they Uber ed back home and picked me up when it was completed

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I purchased my 2005 F-150 at this dealership and have

Reviewed by Lubbock Photo GuyDecember 29, 2025

I purchased my 2005 F-150 at this dealership and have been pleased with their courtesy and work ethic.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are so happy to read such a great review about Gene Messer Ford Lubbock! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick service, friendly staff, I like working with Glen

Reviewed by vernDecember 25, 2025

Quick service, friendly staff, I like working with Glen in Service. Comfortable waiting area. Thanks

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gene Messer Ford of Lubbock

The Gene Messer Auto Group provides you with the assurance that your vehicle purchase will be handled in a professional and timely manner. We have been serving Texas and the Southwest United states for over 32 years and have literally thousands upon thousands of satisfied customers. Vehicles represented by the Gene Messer Auto Group for sale have been hand selected and inspected to ensure that you are receiving a quality product. We provide financing options extended warranties and tons of accessories. We look forward to serving you!

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