6000 19th St
Lubbock, TX 79407

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Sales: 806-451-4430

Used Cars: 806-451-4531

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gene Messer Ford of Lubbock

Overall Rating:

4.7 (out of 5)

88% recommend this dealer

1848 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I purchased my 2005 F-150 at this dealership and have

Reviewed by Lubbock Photo GuyDecember 29, 2025

I purchased my 2005 F-150 at this dealership and have been pleased with their courtesy and work ethic.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick service, friendly staff, I like working with Glen

Reviewed by vernDecember 25, 2025

Quick service, friendly staff, I like working with Glen in Service. Comfortable waiting area. Thanks

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Messer has a large assortment of pre owned vehicles with

Reviewed by larrybuckelewDecember 23, 2025

Messer has a large assortment of pre owned vehicles with almost all of them looking well maintained by previous owners.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gene Messer Ford of Lubbock

The Gene Messer Auto Group provides you with the assurance that your vehicle purchase will be handled in a professional and timely manner. We have been serving Texas and the Southwest United states for over 32 years and have literally thousands upon thousands of satisfied customers. Vehicles represented by the Gene Messer Auto Group for sale have been hand selected and inspected to ensure that you are receiving a quality product. We provide financing options extended warranties and tons of accessories. We look forward to serving you!

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