6000 19th St
Lubbock, TX 79407

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Sales: 806-451-4430

Used Cars: 806-451-4531

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gene Messer Ford of Lubbock

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

1885 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Have been buying my vehicles at Gene Messer for awhile

Reviewed by houston.walker54February 14, 2026

Have been buying my vehicles at Gene Messer for awhile now. I always try to use their service department. I have not have any problems & always had good customer service. Everyone is polite & helpful.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Glenn was great in the service dept.

Reviewed by hjgauna13February 13, 2026

Glenn was great in the service dept. he took care of me. Thank you Glenn

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very friendly and professional service as I always

Reviewed by MRFebruary 11, 2026

Very friendly and professional service as I always receive from Cadyn and Mike at Gene Messer Ford

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gene Messer Ford of Lubbock

The Gene Messer Auto Group provides you with the assurance that your vehicle purchase will be handled in a professional and timely manner. We have been serving Texas and the Southwest United states for over 32 years and have literally thousands upon thousands of satisfied customers. Vehicles represented by the Gene Messer Auto Group for sale have been hand selected and inspected to ensure that you are receiving a quality product. We provide financing options extended warranties and tons of accessories. We look forward to serving you!

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