11666 Katy Freeway
Houston, TX 77043

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Sales: 281-493-2000

Used Cars: 281-493-2000

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of West Point Lincoln

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

398 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent, Friendly and Efficient customer service.

Reviewed by Nanda from Katy,TxDecember 12, 2025

Excellent, Friendly and Efficient customer service. They took care of all the needed service details.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Nanda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

West Point Lincoln is very professional.

Reviewed by dougandastridDecember 12, 2025

West Point Lincoln is very professional. Megan was our point of contact and she took care of us getting our service performed. Her dedication was very personable. Thanks Megan!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

West Point Lincoln has given excellent service to my car

Reviewed by JamesJDecember 06, 2025

West Point Lincoln has given excellent service to my car since I bought it in 2013. My car has some age on it but it runs perfectly.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About West Point Lincoln

At West Point Lincoln we're committed to our customers and we're devoted to customer satisfaction. Our customers have come to expect and rely on us for their entire auto needs. At West Point Lincoln our goal is to meet those needs by offering the most modern and convenient access to information about our services. Browse our inventory of new and used Lincoln vehicles make an appointment with our service department request financing or look for a quick quote online.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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