11666 Katy Freeway
Houston, TX 77043

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Sales: 281-493-2000

Used Cars: 281-493-2000

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of West Point Lincoln

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

401 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The experience that my husband and my self was very

Reviewed by Juana Maritza Hernández January 25, 2026

The experience that my husband and my self was very grateful with the team they are super professional, I always going to recommend this place and of course Ronald . Thanks a lot.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Juana, thank you for your kind review; we are happy to pass along your comments to the team here at West Point Lincoln! If there is anything else we can do to assist you, please let us know! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience largely due to the quality of

Reviewed by kmschwartzJanuary 08, 2026

I had a great experience largely due to the quality of people working at the West Point Lincoln dealership. Joe Castellano and others are smart, pleasant to interact with, and focused on customer satisfaction.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very friendly and warm atmosphere.

Reviewed by Larry.janikJanuary 01, 2026

Very friendly and warm atmosphere. No pressure to buy, spent as much time as needed with us to answer all of our questions and to take us on test drives. Also at the close of the deal they spent a lot of time showing us all of the functions of the vehicle.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About West Point Lincoln

At West Point Lincoln we're committed to our customers and we're devoted to customer satisfaction. Our customers have come to expect and rely on us for their entire auto needs. At West Point Lincoln our goal is to meet those needs by offering the most modern and convenient access to information about our services. Browse our inventory of new and used Lincoln vehicles make an appointment with our service department request financing or look for a quick quote online.

Ready to buy? Get a price quote before visiting the dealership.

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